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	<title>Comments on: 6 on-call mistakes that get companies sued</title>
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	<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/</link>
	<description>Your daily dose of HR</description>
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		<title>By: John</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29918</link>
		<dc:creator>John</dc:creator>
		<pubDate>Thu, 22 Oct 2009 17:50:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29918</guid>
		<description>I&#039;m not sure if this would help anyone to date with the various questions listed here but I thought I&#039;d convey how we handle &quot;on-call&quot;. My business is a service business specializing in HVAC and Plumbing. We pay our techs a flat fee for clearing their schedules in order to be available for after hour needs, including the weekend. They&#039;re on call for an entire week. When we have to send them out on a call they receive time and a half for this call. In most states this &quot;time&quot; begins when they begin traveling to the call and ends when they return...sometimes referred to as &quot;Port to Port&quot;.</description>
		<content:encoded><![CDATA[<p>I&#8217;m not sure if this would help anyone to date with the various questions listed here but I thought I&#8217;d convey how we handle &#8220;on-call&#8221;. My business is a service business specializing in HVAC and Plumbing. We pay our techs a flat fee for clearing their schedules in order to be available for after hour needs, including the weekend. They&#8217;re on call for an entire week. When we have to send them out on a call they receive time and a half for this call. In most states this &#8220;time&#8221; begins when they begin traveling to the call and ends when they return&#8230;sometimes referred to as &#8220;Port to Port&#8221;.</p>
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		<title>By: Bon</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29885</link>
		<dc:creator>Bon</dc:creator>
		<pubDate>Thu, 22 Oct 2009 15:15:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29885</guid>
		<description>I posted the following article in our local SCORE newsletter.  You may find it helpful.

HR Tips:  What Happens When New Technology Meets Old School Regulations?

With modern technology (e-mail, cell phones, laptops) we have changed the way we do business.  We can get more work done, anytime, anywhere.  However, when Managers encourage or require nonexempt (hourly) employees to work off the clock, it can be a violation of the Fair Labor Standards Act (FLSA).

Requiring your employees to answer calls or check emails “off the clock” can lead to wage and hour violations and costly court battles for unpaid wages.  The law does say “de minimis” work (defined as work taking only a “a few seconds or minutes”) can be unpaid, however the definition of “de minimis” is murky and typically is considered time earned even if it is as little as ten minutes. 

What can you do?  Don’t give cell phones to non-exempts and don’t require email correspondence during their non-working hours unless you have a clear and consistent policy and procedure in place to make sure they are paid for their time.

Submit a Human Resource question to http://www.ExtensiveHR.com/HR-Tip.  We will select the most popular topic to answer in next month’s SCORE Newsletter.</description>
		<content:encoded><![CDATA[<p>I posted the following article in our local SCORE newsletter.  You may find it helpful.</p>
<p>HR Tips:  What Happens When New Technology Meets Old School Regulations?</p>
<p>With modern technology (e-mail, cell phones, laptops) we have changed the way we do business.  We can get more work done, anytime, anywhere.  However, when Managers encourage or require nonexempt (hourly) employees to work off the clock, it can be a violation of the Fair Labor Standards Act (FLSA).</p>
<p>Requiring your employees to answer calls or check emails “off the clock” can lead to wage and hour violations and costly court battles for unpaid wages.  The law does say “de minimis” work (defined as work taking only a “a few seconds or minutes”) can be unpaid, however the definition of “de minimis” is murky and typically is considered time earned even if it is as little as ten minutes. </p>
<p>What can you do?  Don’t give cell phones to non-exempts and don’t require email correspondence during their non-working hours unless you have a clear and consistent policy and procedure in place to make sure they are paid for their time.</p>
<p>Submit a Human Resource question to <a href="http://www.ExtensiveHR.com/HR-Tip" rel="nofollow">http://www.ExtensiveHR.com/HR-Tip</a>.  We will select the most popular topic to answer in next month’s SCORE Newsletter.</p>
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		<title>By: Carl</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29879</link>
		<dc:creator>Carl</dc:creator>
		<pubDate>Thu, 22 Oct 2009 14:38:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29879</guid>
		<description>Correct grammar and spelling are important, not just because they convey professionalism, but also for precision and accuracy of the communication. This is especially important for presenting technical or legal issues as in this article. 

For instance, I believe the author intended to say “ employees’ ” in the following sentence: 
“Here are some things the courts look at when deciding if employees on-call need to be paid:”

For me, I find HR Morning.com useful and interesting, but I would never rely on it as my authoritative resource for issues such as this.</description>
		<content:encoded><![CDATA[<p>Correct grammar and spelling are important, not just because they convey professionalism, but also for precision and accuracy of the communication. This is especially important for presenting technical or legal issues as in this article. </p>
<p>For instance, I believe the author intended to say “ employees’ ” in the following sentence:<br />
“Here are some things the courts look at when deciding if employees on-call need to be paid:”</p>
<p>For me, I find HR Morning.com useful and interesting, but I would never rely on it as my authoritative resource for issues such as this.</p>
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		<title>By: Lisa M.</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29771</link>
		<dc:creator>Lisa M.</dc:creator>
		<pubDate>Wed, 21 Oct 2009 19:18:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29771</guid>
		<description>I feel as if the states leave this vague on purpose to avoid actually having to define anything.  There are some tough questions about the on-call status that were not addressed.  If an employee is on call and responds to a call that ends up being cancelled upon their arrival on site, should they be paid and if so – from when to when?

For an employee not on call that shift but who is called out by special request, is the compensatory time from the call to the end of the work?  If the job takes less than four hours, should the company pay the four hour minimum to the employee called out when not on-call status?  Some states may consider this time and a half.

I’m wondering if signed contracts may be beneficial to companies with this issue to avoid the confusion.  It would make more sense for a company to have it all lined out and agreed upon at the time of employment.  

As for the grammar and spelling issues, please remember that no matter what your opinion may be, it is still considered improper to use all caps when posting online as it indicates shouting; that is purposely unprofessional whereas a typo is careless yet accidental.</description>
		<content:encoded><![CDATA[<p>I feel as if the states leave this vague on purpose to avoid actually having to define anything.  There are some tough questions about the on-call status that were not addressed.  If an employee is on call and responds to a call that ends up being cancelled upon their arrival on site, should they be paid and if so – from when to when?</p>
<p>For an employee not on call that shift but who is called out by special request, is the compensatory time from the call to the end of the work?  If the job takes less than four hours, should the company pay the four hour minimum to the employee called out when not on-call status?  Some states may consider this time and a half.</p>
<p>I’m wondering if signed contracts may be beneficial to companies with this issue to avoid the confusion.  It would make more sense for a company to have it all lined out and agreed upon at the time of employment.  </p>
<p>As for the grammar and spelling issues, please remember that no matter what your opinion may be, it is still considered improper to use all caps when posting online as it indicates shouting; that is purposely unprofessional whereas a typo is careless yet accidental.</p>
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		<title>By: Cher</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29756</link>
		<dc:creator>Cher</dc:creator>
		<pubDate>Wed, 21 Oct 2009 18:08:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29756</guid>
		<description>John:  Our company has included a section in our Employee Handbook regarding &quot;clocking in&quot; early or clocking out late.  It stipulates &quot;normal&quot; employee work hours and that employees must not clock in earlier than 15 minutes prior to or later than their appointed work hours.  In addition, the condition is set forth within the handbook that any and all hours spent working outside an employee&#039;s appointed work hours must be authorized by a duly authorized supervisor and the time stamp on their time card initialed by the supervisor.

Should you be in one of those states where this is not concisely covered without ambiguity within labor regulations, (our) state has taken the stand in the past that a signed acknowledgement of adhering to company policy as set forth in the Employee Handbook is a condition of employment.  Employees are expected to adhere to those conditions of employment or could be considered to be acting insubordinately.

On another note, while this may not be a grammatical critique forum, I do agree that in this day of technology, blatant spelling errors and other misspellings which cause context-altering errors bring me to consider the validity of any information I happen to be reading.  Yes, we can be passionately tapping out our responses as readers, but the reputation of the article producer, author and integrity of the information presented are significantly compromised by blatant and frequent errors.</description>
		<content:encoded><![CDATA[<p>John:  Our company has included a section in our Employee Handbook regarding &#8220;clocking in&#8221; early or clocking out late.  It stipulates &#8220;normal&#8221; employee work hours and that employees must not clock in earlier than 15 minutes prior to or later than their appointed work hours.  In addition, the condition is set forth within the handbook that any and all hours spent working outside an employee&#8217;s appointed work hours must be authorized by a duly authorized supervisor and the time stamp on their time card initialed by the supervisor.</p>
<p>Should you be in one of those states where this is not concisely covered without ambiguity within labor regulations, (our) state has taken the stand in the past that a signed acknowledgement of adhering to company policy as set forth in the Employee Handbook is a condition of employment.  Employees are expected to adhere to those conditions of employment or could be considered to be acting insubordinately.</p>
<p>On another note, while this may not be a grammatical critique forum, I do agree that in this day of technology, blatant spelling errors and other misspellings which cause context-altering errors bring me to consider the validity of any information I happen to be reading.  Yes, we can be passionately tapping out our responses as readers, but the reputation of the article producer, author and integrity of the information presented are significantly compromised by blatant and frequent errors.</p>
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		<title>By: John</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29739</link>
		<dc:creator>John</dc:creator>
		<pubDate>Wed, 21 Oct 2009 16:29:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29739</guid>
		<description>Allen &amp; Others:  That exempt person can also leave the workplace at 3pm rather than at the normal 5pm, or come in at 10am, rather than 8:30am and still receive their full salary.  Exempt personnel are not paid for the time they spend doing a job, but rather paid for getting the work done, no mater how long (or in some cases), or how little time may be spent at work.   Yes Allen, you have stated it correctly.   Go to the Dept. of Labor web site and search for FLSA (Fair Labor Standards Act) and it will guide you as to what payment practices you need to employ to be in compliance with the law.

Also, has anyone had a problem at their workplace when employees clock in well before their actual starting time and the consequences that it may cause if audited by either state or federal Dept. of Labor agencies?   I&#039;d like to hear of the consequesnces of allowing this to happen, as it is a definite no-no.</description>
		<content:encoded><![CDATA[<p>Allen &amp; Others:  That exempt person can also leave the workplace at 3pm rather than at the normal 5pm, or come in at 10am, rather than 8:30am and still receive their full salary.  Exempt personnel are not paid for the time they spend doing a job, but rather paid for getting the work done, no mater how long (or in some cases), or how little time may be spent at work.   Yes Allen, you have stated it correctly.   Go to the Dept. of Labor web site and search for FLSA (Fair Labor Standards Act) and it will guide you as to what payment practices you need to employ to be in compliance with the law.</p>
<p>Also, has anyone had a problem at their workplace when employees clock in well before their actual starting time and the consequences that it may cause if audited by either state or federal Dept. of Labor agencies?   I&#8217;d like to hear of the consequesnces of allowing this to happen, as it is a definite no-no.</p>
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		<title>By: Allen</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29738</link>
		<dc:creator>Allen</dc:creator>
		<pubDate>Wed, 21 Oct 2009 16:17:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29738</guid>
		<description>John: I think what you are saying is that YES, a person paid hourly must be paid the same hourly rate for on call work as they are for regular time work and if it pushes them over the 40 hour threshold, then they get time and a half.  Work is Work and just because it is &quot;on call&quot; doesn&#039;t give the employer the ability to lower the hourly rate.  However, persons who are exempt and on salary can be called in &quot;on call&quot; and paid nothing or a stipend amount.  Somehow this does not seem fair but it is the law.  Anyone disagree?</description>
		<content:encoded><![CDATA[<p>John: I think what you are saying is that YES, a person paid hourly must be paid the same hourly rate for on call work as they are for regular time work and if it pushes them over the 40 hour threshold, then they get time and a half.  Work is Work and just because it is &#8220;on call&#8221; doesn&#8217;t give the employer the ability to lower the hourly rate.  However, persons who are exempt and on salary can be called in &#8220;on call&#8221; and paid nothing or a stipend amount.  Somehow this does not seem fair but it is the law.  Anyone disagree?</p>
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		<title>By: Linda</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29732</link>
		<dc:creator>Linda</dc:creator>
		<pubDate>Wed, 21 Oct 2009 15:22:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29732</guid>
		<description>We pay a stipend of $1 per hour for on-call time, plus $50 if they cannot address the issues by phone and are actually called out.  Since the employees are salaried and therefore exempt from overtime, they flex their hours within that week for the time they actually work during their on-call schedule.</description>
		<content:encoded><![CDATA[<p>We pay a stipend of $1 per hour for on-call time, plus $50 if they cannot address the issues by phone and are actually called out.  Since the employees are salaried and therefore exempt from overtime, they flex their hours within that week for the time they actually work during their on-call schedule.</p>
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		<title>By: Larry</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29730</link>
		<dc:creator>Larry</dc:creator>
		<pubDate>Wed, 21 Oct 2009 15:13:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29730</guid>
		<description>We handle this by paying overtime rate for the time calls are handled.  Our on call person logs the length of time they handle calls and are paid overtime for it.  We also allow them to set the the rotation which is usually alternating days and weekends.  They have freedom of movement because we use a laptop with air card and cell phones.  As far as response time the on call folks feel an obligation to our clients to respond quickly so we have no need for time requirments.  Works out well for all.</description>
		<content:encoded><![CDATA[<p>We handle this by paying overtime rate for the time calls are handled.  Our on call person logs the length of time they handle calls and are paid overtime for it.  We also allow them to set the the rotation which is usually alternating days and weekends.  They have freedom of movement because we use a laptop with air card and cell phones.  As far as response time the on call folks feel an obligation to our clients to respond quickly so we have no need for time requirments.  Works out well for all.</p>
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		<title>By: Susan</title>
		<link>http://www.hrmorning.com/6-on-call-mistakes-that-get-companies-sued/comment-page-1/#comment-29726</link>
		<dc:creator>Susan</dc:creator>
		<pubDate>Wed, 21 Oct 2009 14:47:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=5790#comment-29726</guid>
		<description>What if you have a Chapter Monthly Meeting you  and your employees are invited to in the evening, 
you put the sign in sheet in the break room and call it volunteer and the company will pay for your dinner.  We don&#039;t pay these employes for time correct?</description>
		<content:encoded><![CDATA[<p>What if you have a Chapter Monthly Meeting you  and your employees are invited to in the evening,<br />
you put the sign in sheet in the break room and call it volunteer and the company will pay for your dinner.  We don&#8217;t pay these employes for time correct?</p>
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