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	<title>Comments on: Oops! Boss sends biased e-mail to applicant</title>
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	<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/</link>
	<description>Your daily dose of HR</description>
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		<title>By: WestofLeft</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-18352</link>
		<dc:creator>WestofLeft</dc:creator>
		<pubDate>Fri, 17 Jul 2009 19:48:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-18352</guid>
		<description>Jeanette, 

This seems like an odd problem. If the only reason to &quot;succeed&quot; the existing employee is age, then of course you are on thin ice. But if there is another reason, the question then becomes, &quot;does the prospective employee have the same issue?&quot; 

Or do I misunderstand?</description>
		<content:encoded><![CDATA[<p>Jeanette, </p>
<p>This seems like an odd problem. If the only reason to &#8220;succeed&#8221; the existing employee is age, then of course you are on thin ice. But if there is another reason, the question then becomes, &#8220;does the prospective employee have the same issue?&#8221; </p>
<p>Or do I misunderstand?</p>
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		<title>By: Jeanette</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-18101</link>
		<dc:creator>Jeanette</dc:creator>
		<pubDate>Wed, 15 Jul 2009 14:37:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-18101</guid>
		<description>Trust me...age discrimination is alive, well, and growing.  However, it becomes very sticky when the best candidate happens to be older, but the reason for hiring is to be part of a succession plan and the candidate is older than the person he/she is to replace.  Certainly does not solve the company&#039;s need.</description>
		<content:encoded><![CDATA[<p>Trust me&#8230;age discrimination is alive, well, and growing.  However, it becomes very sticky when the best candidate happens to be older, but the reason for hiring is to be part of a succession plan and the candidate is older than the person he/she is to replace.  Certainly does not solve the company&#8217;s need.</p>
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		<title>By: Ed</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-18095</link>
		<dc:creator>Ed</dc:creator>
		<pubDate>Wed, 15 Jul 2009 14:10:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-18095</guid>
		<description>Keith - 

A problem with not having solid documentation (something in writting) leaves you without proof of the basis for your decisions.  Otherwise its he said - she said.  

Then add the inconsistency behind the decisions at your company and it screams bias - even if this is not the case.

Not treating everyone the same and then not having any documentation to back up decisions could be a potential issue.</description>
		<content:encoded><![CDATA[<p>Keith &#8211; </p>
<p>A problem with not having solid documentation (something in writting) leaves you without proof of the basis for your decisions.  Otherwise its he said &#8211; she said.  </p>
<p>Then add the inconsistency behind the decisions at your company and it screams bias &#8211; even if this is not the case.</p>
<p>Not treating everyone the same and then not having any documentation to back up decisions could be a potential issue.</p>
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		<title>By: Mrs. L</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-18086</link>
		<dc:creator>Mrs. L</dc:creator>
		<pubDate>Wed, 15 Jul 2009 13:29:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-18086</guid>
		<description>As convenient as it has made our business lives, email is the source of so many of today&#039;s litigation issues.  Yes, we all agree that there are laws that say bias can not be used in the basis of hiring, firing, promotion or any other employment practice.  That being said, I believe that anyone who does not admit to thinking the thoughts is being dishonest.  Example:  You have a company which provides fair and decent health insurance.  The demographics of the employees over the past several years have shown that the health insurance is getting used a lot - - which correlates to higher rates and higher deductibles at the renewal of the policy - - (don&#039;t get off on the tangent of &quot;that&#039;s what insurance is for&quot;).  Enter a new applicant for an administrative assistant position - middle aged, obese, coughing, smelling of cigarette smoke.  The interviewing manager is nothing but polite and professional.  

Regardless of how the applicant scores on the caliper test, regardless of how nice and bubbly the applicant&#039;s personality, regardless of thw salary range requested, this applicant is viewed as a very likely drain on the group benefits policy, not because of discrimination, but because historically, this is shown to be true.

Federal laws prohibt any discussion of these factors for the basis of hiring.  But who can honestly say that the thoughts don&#039;t occur?

Now, let&#039;s flip the coin - the applicant knows that he or she is obese, knows that obesity and smoking are causing health problems, knows that the company most likely has benefits - there is no federal law that prohibits an applicant from seeking a position solely for the insurance benefits.  If the applicant makes it through the 90 day probation period, they become eligible for the insurance benefits, FMLA benefits, etc.  Is that not just as dishonest as an employer who would decline the applicant?

Not say what is right or wrong - just playing devil&#039;s advocate here...</description>
		<content:encoded><![CDATA[<p>As convenient as it has made our business lives, email is the source of so many of today&#8217;s litigation issues.  Yes, we all agree that there are laws that say bias can not be used in the basis of hiring, firing, promotion or any other employment practice.  That being said, I believe that anyone who does not admit to thinking the thoughts is being dishonest.  Example:  You have a company which provides fair and decent health insurance.  The demographics of the employees over the past several years have shown that the health insurance is getting used a lot &#8211; - which correlates to higher rates and higher deductibles at the renewal of the policy &#8211; - (don&#8217;t get off on the tangent of &#8220;that&#8217;s what insurance is for&#8221;).  Enter a new applicant for an administrative assistant position &#8211; middle aged, obese, coughing, smelling of cigarette smoke.  The interviewing manager is nothing but polite and professional.  </p>
<p>Regardless of how the applicant scores on the caliper test, regardless of how nice and bubbly the applicant&#8217;s personality, regardless of thw salary range requested, this applicant is viewed as a very likely drain on the group benefits policy, not because of discrimination, but because historically, this is shown to be true.</p>
<p>Federal laws prohibt any discussion of these factors for the basis of hiring.  But who can honestly say that the thoughts don&#8217;t occur?</p>
<p>Now, let&#8217;s flip the coin &#8211; the applicant knows that he or she is obese, knows that obesity and smoking are causing health problems, knows that the company most likely has benefits &#8211; there is no federal law that prohibits an applicant from seeking a position solely for the insurance benefits.  If the applicant makes it through the 90 day probation period, they become eligible for the insurance benefits, FMLA benefits, etc.  Is that not just as dishonest as an employer who would decline the applicant?</p>
<p>Not say what is right or wrong &#8211; just playing devil&#8217;s advocate here&#8230;</p>
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		<title>By: Keith</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-18082</link>
		<dc:creator>Keith</dc:creator>
		<pubDate>Wed, 15 Jul 2009 13:11:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-18082</guid>
		<description>Our management refuses to put ANYTHING in email because so much of what they do is questionable.  Since I work in HR and a lot of this comes from our director on up, there&#039;s not much we can do unless it is obviously illegal.  The problem is that we have all sorts of inconsistent decisions made on a person-by-person basis that have no (business need) documentation for why a certain person was treated differently.  I agree that if we could get managers that don&#039;t think like Neanderthals, that would definitley help all around.

Also, please note that just because a less qualified and younger employee is hired, this may not necessarily mean it is due to age discrimination.  Often more experienced workers have higher salary requirements.  Perhaps they don&#039;t need an expert in this particular position and based on position funding/requirements they can get by with a less experienced person who may have lower salary requirements.</description>
		<content:encoded><![CDATA[<p>Our management refuses to put ANYTHING in email because so much of what they do is questionable.  Since I work in HR and a lot of this comes from our director on up, there&#8217;s not much we can do unless it is obviously illegal.  The problem is that we have all sorts of inconsistent decisions made on a person-by-person basis that have no (business need) documentation for why a certain person was treated differently.  I agree that if we could get managers that don&#8217;t think like Neanderthals, that would definitley help all around.</p>
<p>Also, please note that just because a less qualified and younger employee is hired, this may not necessarily mean it is due to age discrimination.  Often more experienced workers have higher salary requirements.  Perhaps they don&#8217;t need an expert in this particular position and based on position funding/requirements they can get by with a less experienced person who may have lower salary requirements.</p>
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		<title>By: Terri</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-17943</link>
		<dc:creator>Terri</dc:creator>
		<pubDate>Tue, 14 Jul 2009 22:15:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-17943</guid>
		<description>Number one rule in recruiting/HR is to follow the basic guidelines and keep comments directed about whether the candidate meets or does not meet the job requirements. Period!  

Had he simply forwarded the resume to HR with a non-biased comment like, &quot;I am forwarding a resume that I received and would appreciate it if you would review to see if he qualifies for any current openings.&quot;  If the applicant read this he would feel that it was headed in the right direction providing some hope. Sending it directly to the CEO was his way of trying to get someone to pay attention to him which I&#039;m sure a lot of job seekers are feeling with so much competition in the market. Even if he didn&#039;t qualify, at least he would have felt an effort was made in his behalf and he wouldn&#039;t have been disgruntled and taken the company to court.

I&#039;m astonished that a CEO would step over boundaries - a huge mistake that he would not tolerate if the error had been made by one of his reports.  Sometimes upper management thinks they are exempt from the rules and this is what happens. Don&#039;t do what HR wouldn&#039;t do.</description>
		<content:encoded><![CDATA[<p>Number one rule in recruiting/HR is to follow the basic guidelines and keep comments directed about whether the candidate meets or does not meet the job requirements. Period!  </p>
<p>Had he simply forwarded the resume to HR with a non-biased comment like, &#8220;I am forwarding a resume that I received and would appreciate it if you would review to see if he qualifies for any current openings.&#8221;  If the applicant read this he would feel that it was headed in the right direction providing some hope. Sending it directly to the CEO was his way of trying to get someone to pay attention to him which I&#8217;m sure a lot of job seekers are feeling with so much competition in the market. Even if he didn&#8217;t qualify, at least he would have felt an effort was made in his behalf and he wouldn&#8217;t have been disgruntled and taken the company to court.</p>
<p>I&#8217;m astonished that a CEO would step over boundaries &#8211; a huge mistake that he would not tolerate if the error had been made by one of his reports.  Sometimes upper management thinks they are exempt from the rules and this is what happens. Don&#8217;t do what HR wouldn&#8217;t do.</p>
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		<title>By: mike R</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-17942</link>
		<dc:creator>mike R</dc:creator>
		<pubDate>Tue, 14 Jul 2009 22:04:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-17942</guid>
		<description>To Essie-
&quot;Anyone in the workforce who is nearing or has passed the 50 year mark assumes age discrimination if a less qualified and very much younger individual is selected.&quot;  

I would hope that if a less qualified and younger individual is selected that EVERYONE would see that as age discrimination.</description>
		<content:encoded><![CDATA[<p>To Essie-<br />
&#8220;Anyone in the workforce who is nearing or has passed the 50 year mark assumes age discrimination if a less qualified and very much younger individual is selected.&#8221;  </p>
<p>I would hope that if a less qualified and younger individual is selected that EVERYONE would see that as age discrimination.</p>
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		<title>By: Essie</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-17940</link>
		<dc:creator>Essie</dc:creator>
		<pubDate>Tue, 14 Jul 2009 21:50:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-17940</guid>
		<description>Anyone in the workforce who is nearing or has passed the 50 year mark assumes age discrimination if a less qualified and very much younger individual is selected.</description>
		<content:encoded><![CDATA[<p>Anyone in the workforce who is nearing or has passed the 50 year mark assumes age discrimination if a less qualified and very much younger individual is selected.</p>
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		<title>By: mike R</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-17927</link>
		<dc:creator>mike R</dc:creator>
		<pubDate>Tue, 14 Jul 2009 20:38:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-17927</guid>
		<description>I agree that sending the email was a mistake.  I further agree that it would have been better for the CEO to discuss the matter in person.  What I don&#039;t agree with is that age, sex, race, economic or cultural background are excluded from any discussion.  Granted, employment decisions cannot and should not be made on the basis of prejudice, however, there are specific concerns that may arise with each group that should be addressed.  The idea of a reasonable accommodation is normally only talked about in medical disability cases, however, accommodations may be needed to develop diversity.  If management fails to anticipate and plan for problems, then they are negligent.  Hiding behind the concept of not talking about race, gender, religion, etc. is a cop out and similar to hiding one&#039;s head in the sand.  (My apologies to the ostrich lovers in the audience). Further, it is in the discussion that boorish attitudes like that the CEO displayed in his email can truly be corrected.</description>
		<content:encoded><![CDATA[<p>I agree that sending the email was a mistake.  I further agree that it would have been better for the CEO to discuss the matter in person.  What I don&#8217;t agree with is that age, sex, race, economic or cultural background are excluded from any discussion.  Granted, employment decisions cannot and should not be made on the basis of prejudice, however, there are specific concerns that may arise with each group that should be addressed.  The idea of a reasonable accommodation is normally only talked about in medical disability cases, however, accommodations may be needed to develop diversity.  If management fails to anticipate and plan for problems, then they are negligent.  Hiding behind the concept of not talking about race, gender, religion, etc. is a cop out and similar to hiding one&#8217;s head in the sand.  (My apologies to the ostrich lovers in the audience). Further, it is in the discussion that boorish attitudes like that the CEO displayed in his email can truly be corrected.</p>
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		<title>By: Pat</title>
		<link>http://www.hrmorning.com/oops-boss-sends-biased-e-mail-to-applicant/comment-page-1/#comment-17925</link>
		<dc:creator>Pat</dc:creator>
		<pubDate>Tue, 14 Jul 2009 20:28:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.hrmorning.com/?p=3361#comment-17925</guid>
		<description>I agree with the author regarding addressing HR in person, because HR can, and should, use this as a teaching moment to explain how wrong the thinking is and the legal liability of using age, or any other non-merit factor, as a basis for taking personnel actions.</description>
		<content:encoded><![CDATA[<p>I agree with the author regarding addressing HR in person, because HR can, and should, use this as a teaching moment to explain how wrong the thinking is and the legal liability of using age, or any other non-merit factor, as a basis for taking personnel actions.</p>
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