No question, performance reviews are a touchy subject. But love ’em or hate ’em, new research says current review practices are pretty effective.
In a the recent Cornerstone OnDemand 2013 U.S. Employee Report, almost half (47%) of employees canvassed said their employer’s review process is a fair and accurate representation of their performance.
Another 40% said the feedback they receive helps them to improve their performance and succeed in their jobs.
In other comments, employees said the feedback they receive during the performance review process:
- is not a surprise and is feedback they’ve gotten prior to the formal review — 35%
- gives them a clear understanding of how their job performance impacts their employer’s business results — 33%
- provides them with specific examples of their work to support the feedback they receive — 31%, and
- provides them with tools, resources and/or a development plan to help them improve performance — 25%.
Four in ten cite opportunity to improve
Their overall view of the performance review process? Here’s what they said
- It provides me with the opportunity to improve my performance — 38%
- The intent of the process is to help me succeed in my role — 29%
- It is a developmental discussion between my manager/employer and me — 29%
- It helps me to ensure I am ready to take on a future role within the organization — 22%
- It is a discussion regarding raises, bonuses and/or promotions — 20%
- It helps me increase my potential through education and training — 19%, and (one sour note)
- It doesn’t provide me with useful, actionable information — 12%.
Here’s an interesting stat. When it comes to frequency the most cited timeframes are at each end of the spectrum: 21% of employees said they received feedback on the job performance annually — and an equal number said they receive it weekly.
- Quarterly — 16%
- Monthly — 14%
- At the completion of a project or task — 7%, and
- Daily — 5%.
Finally, employees characterized their jobs over the preceding six months. Here’s what they said:
- I have a clear understanding of how my role contributes to the company’s business objectives — 56%
- My performance goals are aligned with my company’s business objectives — 35%
- I have been given useful feedback from my manager/employer — 34%
- I have received training and development to help me better perform my job — 32%, and
- I have established career goals with my manager/employer — 25%.