Whenever a supervisor has to make a critical decision about an employee, someone’s bound to ask, “You have documentation to support that? It’s not enough just to have documentation; what’s more important is having the right documentation. More…
You can’t promote everyone — managers frequently have to say no to qualified candidates, simply because they aren’t the best. Just make sure when that happens that they’ve the documented the real reason. More…
Some of the most expensive discrimination cases against employers in the last year resulted from managers who said the wrong thing at the wrong time — remarks that carried more weight than even the best documentation. More…
Warnings about bad documentation often involve high-tech situations — for example, watch what you e-mail, since it creates a permanent record. But managers need to be careful of how they handle more primitive documents, too. More…
The excuse “The dog ate my homework” didn’t work in school — was there any chance it’d hold up in federal court? More…
Even the best employees occasionally turn into poor performers. What should managers be wary of when disciplining or firing employees who’ve gotten positive reviews in the past? More…
You’ve probably mentioned it to managers a hundred times: When there’s a problem with an employee, make sure we have good documentation to back up any discipline. Employment law attorney Penelope Phillips explains a few hints that will make documentation better than “good.” More…
HR manager Holly Thomas and her supervisors got tired of continually making decisions – which often got disputed by employees — about who was eligible for FMLA leave. Then she hit on an idea that made the process easier on everyone. More…
There are two kinds of documentation: good and bad. And small changes can make the difference between the two.
A poor-performing employee gets fired shortly after filing a complaint about company safety. He sues the company for retaliation. Who won this real-life case?
