When HR VP Spencer Kupferman took on the job of making sure new managers got trained properly, he followed all the traditional steps: standard leadership courses, a run-through of organization structure and goals, and ample experience. Something was missing, however, because too many managers were failing — until Kupferman found the missing link.

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Tags: customers, Managers, Training

Too many times, people get placed in managerial jobs for all the wrong reasons, and they make all the wrong moves. Funny thing is, most of those who don’t succeed at managing gave off all the signals that they wouldn’t work out, but no one was listening.

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Tags: leadership, Managers, performance, turnover

Picking on bosses is always fun, but let’s give them a fair shake and list their pet peeves about employees.

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Tags: cnn, ebay, girl scout, Managers

The best way to keep bullying managers out of your organization? Identify them as applicants and don’t hire them.

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Tags: bullying, joni johnston, Managers

It’s a simple question: Are people better off climbing the ladder with one company or switching ladders by jumping to another employer? The answer depends on a couple of factors.

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Tags: challenger gray & christmas, Managers, salaries, unemployment

HR manager Kim Baker put together some great HR reports for her managers. Problem was, no one was reading them, until she figured out how to get the managers’ attention (part of an ongoing series).

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Tags: boston, Managers, Pay, turnover

When asked the question of why they’re not doing a good job, many managers have a stock reply: “It’s HR’s fault.”

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Tags: HR, Managers, minority, morale, supervisor

HR manager Marilyn Weixel found that no matter how much training she did for her new managers, they still made crucial mistakes in key tasks, such as giving performance appraisals or interviewing candidates. Here’s how she fixed the problem.

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Tags: Managers, supervisor, Training