“Difficult conversations” are called that for good reason. Whatever the topic – personal hygiene, performance, behavior – it’s difficult to discuss with an employee. To test your knowledge of the best ways to hold a difficult conversation, respond True or False to the following: More…
An employee exceeds his allowable sick leave and gets a last-chance warning about missing any more days. Then he contracts a contagious illness that prevents him from coming in. Now what? Read this dramatized real-life case and see if you can decide who won when the employer fired the worker, who sued for wrongful discharge. More…
Many employees clamor for flex-time and telecommuting benefits — yet the top brass is often reluctant to approve. More…
Time-strapped managers wear several different hats over the course of a busy work day. With all of these responsibilities, it’s no wonder some tasks slide to the back burner. More…
When Elizabeth Duffrin got the word from her bosses that the company needed a better way to evaluate performance, she developed one — and got great results. More…
Periodically, we ask three HR managers how they’d handle a difficult situation at work. Today’s problem: A top performer doesn’t think the rules apply to him. More…
Our team of experts fields real-life everyday questions from HR managers and gives practical answers that can be applied by any HR pro in the same situation. Today’s question: What’s the better way to grade performance — on a numerical scale or the common “meets expectations” method? More…
Our team of experts fields real-life, everyday questions from HR managers and gives practical answers that can be applied by any HR pro in the same situation. Today’s question: Should someone from HR sit in when an employee is getting a poor performance review? More…
Periodically, we ask three HR managers how they’d handle a difficult situation at work. Today’s problem: A poor performer should get terminated, but there may be a hidden reason for keeping him. More…
The book — The Trophy Kids Grow Up: How the Millenial Generation is Shaking Up the Workplace – describes what today’s new college graduates expect from their employers. Hint: You’re probably not going to like what the author has to say. More…
