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Answers to tricky HR questions: Grading performance


November 20, 2008 by Jim Giuliano
Posted in: Answers to tricky HR questions, Latest News & Views, Managers, Performance appraisals, policies

Our team of experts fields real-life everyday questions from HR managers and gives practical answers that can be applied by any HR pro in the same situation. Today’s question: What’s the better way to grade performance — on a numerical scale or the common “meets expectations” method?

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Answers to tricky HR questions: Should HR sit in on bad performance reviews?


November 14, 2008 by Jim Giuliano
Posted in: Answers to tricky HR questions, Behavior, Complaint investigation, Discipline, In this week's e-newsletter, Latest News & Views, Performance appraisals, policies

Our team of experts fields real-life, everyday questions from HR managers and gives practical answers that can be applied by any HR pro in the same situation. Today’s question: Should someone from HR sit in when an employee is getting a poor performance review? 

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What would you do: Bad time to fire poor performer


November 12, 2008 by Jim Giuliano
Posted in: Behavior, Communication, In this week's e-newsletter, Latest News & Views, Managers, Terminations, What would you do?

Periodically, we ask three HR managers how they’d handle a difficult situation at work. Today’s problem: A poor performer should get terminated, but there may be a hidden reason for keeping him. 

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Book review: Catering to the ‘Trophy Kids’


November 5, 2008 by Jim Giuliano
Posted in: Behavior, Communication, Hiring, Latest News & Views, Managers, Retention and turnover, policies

The book — The Trophy Kids Grow Up: How the Millenial Generation is Shaking Up the Workplace – describes what today’s new college graduates expect from their employers. Hint: You’re probably not going to like what the author has to say.

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My best HR management idea: Designing better performance incentives


October 23, 2008 by Jim Giuliano
Posted in: Behavior, Communication, In this week's e-newsletter, Incentives, Latest News & Views, My best management idea

HR manager Kristina Davis had a problem: She tried designing performance incentives and awards, other than cash, that would get people’s attention and raise performance. Every incentive bombed, however. Until she hit on a way to sharpen their impact.

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3 oddball — but effective — ways to retain good people


October 10, 2008 by Jim Giuliano
Posted in: In this week's e-newsletter, Incentives, Latest News & Views, Managers, Money, Retention and turnover, Supervisors

From the book 401 Proven Ways to Retain Your Best Employees, here are three that companies have tested – and that work for retention. 

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Who won this this case? He says he got fired for complaining about safety


August 29, 2008 by Jim Giuliano
Posted in: Behavior, Complaint investigation, Employment law, In this week's e-newsletter, Latest News & Views, Who won?

In this real-life legal case, an ex-employee sues, claiming he was fired for complaining about safety — but his complaint proved to be false. Who won?

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6 big reasons employees sue


July 3, 2008 by Jim Giuliano
Posted in: Complaint investigation, Discipline, Employment law, Managers, Performance appraisals, Records documentation, Special Report, Supervisors, Training, policies

You can twist yourself in knots trying to dodge a lawsuit, but it really comes down to the avoiding the Big Six Mistakes.

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Who won this case? Arab employee asked if he knows ‘terrorists’


June 27, 2008 by Jim Giuliano
Posted in: Employment law, In this week's e-newsletter, Latest News & Views, Managers, National origin discrimination, Who won?

In this real-life case, a Muslim employee performs poorly and is terminated. He sues the company for discrimination, noting that his boss made derogatory comments about Arabs and terrorism. Who won?

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Identifying who’s a leader — and who’s not


May 30, 2008 by Jim Giuliano
Posted in: Behavior, Communication, Hiring, Managers, Special Report

Too many times, people get placed in managerial jobs for all the wrong reasons, and they make all the wrong moves. Funny thing is, most of those who don’t succeed at managing gave off all the signals that they wouldn’t work out, but no one was listening.

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    • Gretchen: If you have documented conversations with an employee after they have moved from full-time to part-time because of an in...
    • HR-USA: Whether or not it has "Passed" requirement, I feel it would behove us HR personal and as US citizens to use it. It en...
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    • Beth Helman: I also have certain checklists, but not for everything that Lisa King seems to. So, Lisa, I would really appreciate you...
    • Ann: There is some real value to HR sitting in on performance appraisals. While it is time consuming we find we become more ...