March 2, 2010 by Jim Giuliano
One of the biggest complaints that comes up in employee surveys about their supervisors is about feedback — too little, too much, too scattered and so on. Here’s an exercise you can give to your organization’s supervisors that improves feedback.
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January 29, 2010 by Jim Giuliano
The latest debate in HR is whether underlings should sit in on an interview with someone who’s applying to be their boss. Some love the idea. Others, not so much. More…
December 29, 2009 by Sam Narisi
The practice of managers and employees mingling online is rife with legal concerns: What happens if a manager learns too much about an employee? Could what a manager sees be used in a discrimination suit? More…
December 29, 2009 by Jim Giuliano
Your toughest task may come when you have to fire someone. Your second-toughest task may come after the firing, when you have to deal with the ripple effects of the firing. More…
February 18, 2009 by Jim Giuliano
You’ve probably seen it. Joe or Josephine the supervisor is a decent, capable person — who makes dumb decisions that cause trouble for the company. More…
January 28, 2009 by Jim Giuliano
Norma Anthony and her supervisors were faced with a common challenge for small companies: finding and scheduling good training for employees. Then they found an uncommon solution. More…
December 31, 2008 by Jim Giuliano
When her boss told HR director Lynette Kautz to put together some training for the company’s managers – but not have it take too much time or cost too much — she figured out an innovative but simple approach. More…
November 20, 2008 by Jim Giuliano
Our team of experts fields real-life everyday questions from HR managers and gives practical answers that can be applied by any HR pro in the same situation. Today’s question: What’s the better way to grade performance — on a numerical scale or the common “meets expectations” method? More…
August 1, 2008 by Jim Giuliano

Sad to say, most charges of sexual harassment grow out of some common misunderstandings about what the danger signs are. Time and time again, supervisors use those misunderstandings as a defense — and companies pay for it. More…
May 23, 2008 by Jim Giuliano
In this real-life case, a supervisor got fired for violating the company policy on dating subordinates. He sued the company, claiming invasion of privacy. Who won? More…