October 1, 2009 by Jim Giuliano
For many HR managers who want to move up, the lack of formal business training is the missing piece. There’s a way to get it, without going back to a traditional business school. Take a look at Satell Executive Online Mini-MBA.
October 1, 2009 by Sam Narisi
Think patting someone on the back for a job well done is an effective retention strategy? A new survey says think again. More…
August 10, 2009 by Sam Narisi
Technology employees spend a lot of time dealing with end users and managers. Still, training a tech staff in people skills can be a challenge. But here’s a simple way to teach a staff those soft skills. More…
July 13, 2009 by Carol Warner

Time-strapped managers wear several different hats over the course of a busy work day. With all of these responsibilities, it’s no wonder some tasks slide to the back burner. More…
June 12, 2009 by Jim Giuliano
One employer’s answer to improving morale and service: Train employees to be stand-up comedians. No joke. More…
May 7, 2009 by Jim Giuliano
Online training has become common and convenient. But suppose employees do it after work at home. Do you have to pay them overtime, under the Fair Labor Standards Act? The short answer is “yes,” but there are complications. More…
January 28, 2009 by Jim Giuliano
Norma Anthony and her supervisors were faced with a common challenge for small companies: finding and scheduling good training for employees. Then they found an uncommon solution. More…
December 31, 2008 by Jim Giuliano
When her boss told HR director Lynette Kautz to put together some training for the company’s managers – but not have it take too much time or cost too much — she figured out an innovative but simple approach. More…
September 19, 2008 by Jim Giuliano
When HR VP Spencer Kupferman took on the job of making sure new managers got trained properly, he followed all the traditional steps: standard leadership courses, a run-through of organization structure and goals, and ample experience. Something was missing, however, because too many managers were failing — until Kupferman found the missing link. More…
June 13, 2008 by Jim Giuliano
With budgets getting tighter and tighter, you’ll probably need to prove that training to prevent sexual harassment actually works. Some numbers that tie training to complaints could help. More…