Who won this case? Boss opens fired employee’s mail
November 6, 2008 by Jim GiulianoPosted in: Employment law, In this week's e-newsletter, Latest News & Views, Management, Supervisors, Who won?, policies
After an employee is let go, his mail keeps coming in, and the boss opens it, believing it’s all business-related. However, some of it is confidential, and the fired employee sues over invasion of privacy. Who won this real-life case?
The facts:
One of the pieces of mail contained a letter — mistakenly addressed — from the employee’s lawyer. The letter contained details of a discrimination suit the employee was planning to file against the employer in connection with the firing.
The supervisor opened the letter, believing it to be standard business correspondence that need to be dealt with because the employer was no longer there. After seeing the contents of the letter, the supervisor made a copy and kept it in a file in case the employee did file the lawsuit.
The employer said:
The letter was sent to the company’s address, and as such was company property. And the supervisor hadn’t opened the letter with the purpose of learning confidential details of a lawsuit, so there was no intent to invade the employee’s privacy.
Who won the case?
Answer: The employee.
Why: A judge ruled that keeping a copy of the lawyer’s letter was an invasion of the employee’s privacy. In handing down the ruling, the judge noted the company indeed had a right to open and examine mail addressed to the ex-employee but delivered to the
company’s office. Most times, legitimate business needs are served by such action.
But that doesn’t give employers a free hand to keep mail that’s obviously of a personal, confidential nature, especially documents of the type that pass between attorneys and clients. There are distinct differences in types of mail.
Making careful choices
It’s a common situation. An employee leaves, sometimes under less-than-ideal circumstances, but the mail for that employee keeps coming in. What to do?
This case illustrates that managers must make some careful choices. Mail that’s obviously business-related may be opened and used strictly for business purposes. Other types of mail – say, from a lawyer or the IRS – should be returned to the sender or forwarded to the ex-employee (if you have a forwarding address) unopened if possible. To do otherwise leaves the company vulnerable to some serious charges.
Cite: Roth v. Farner-Bocken Co.
Tags: confidential, discrmination, lawsuit, privacy



July 14th, 2009 at 12:59 pm
Damned if you do damned if you dont –
Pay very close attention to the nature/purpose and intent of the communication and have HR determine the need to keep or delete!
July 14th, 2009 at 1:27 pm
Who should have the responsiblity of opening in-coming mail to a company? Is this an HR function? A finance function? The Receptionist???
July 14th, 2009 at 1:33 pm
The employee’s manager – would normally have this responsibility as he is the direct link to the ex-employees work and work related contacts.
July 14th, 2009 at 1:49 pm
What about general mail coming into a company? An example would be a garnishment or tax lien. The employee is not identified until the mail is opened. I’m curious how other companies handle this. Who should open incoming mail? Thanks!
July 14th, 2009 at 1:55 pm
Incoming mail at our company that is not addressed to a particular person is sorted by who it is from. For example, garnishments and child supoort are clear where they are from so they go to our payroll department – they enter the deductions. Letters from legal or insurance (Work Comp, UI) go to HR first and then usually the work comp and UI managers. So on and so forth.
You really do not want a receptionist that sees everyone to know if some one has a garnisment – it might get around.
July 14th, 2009 at 2:32 pm
To cover the situation the Company should have it in writing in the Company Handbook, all correspondence, all telephone calls, anything ., everything, is property of the business.
July 14th, 2009 at 2:40 pm
If the receptionist opens the mail, hopefully that employee has been trained to keep confidential items confidential! Our receptionist opens the mail, and things like garnishments DON’T get around!
November 17th, 2009 at 1:44 pm
Why on EARTH would the employee have mail of such a personal and confidental nature be sent to the work address in the first place?