‘Why Work Sucks’: A book review
June 19, 2008 by Jim GiulianoPosted in: Behavior, Communication, In this week's e-newsletter, Incentives, Latest News & Views, Leave, Management
Authors Cali Ressler and Jody Thompson provide their take on what’s wrong with the American workplace. If you’re one of the working hamsters who runs the daily wheel, you’re probably going to agree with them.
First, let’s get the title complete and accurate. It’s “Why Work Sucks and How to Fix It: No schedules, no meetings, no joke … the simple change that can make your job terrific.”
Ressler and Thompson run a business-consulting firm that promises to make your workplace a better, happier, more productive treadmill.
The authors’ biggest criticism of the traditional workplace can be summed up in one buzzword: “presenteeism” – the idea that a person’s worth to the company can be judged by measuring the amount of time that person spends in a workplace cubicle. It plays on the old Woody Allen chestnut: “Eighty percent of success is showing up.”
In other words, the traditional, and misguided, key to getting ahead is to show up early, leave late, and not do much in between.
The authors argue for a results-oriented environment in which people are rewarded for what they produce, and its quality, rather than how much time they put in.
The case study
There’s the mandatory case study to prove the authors’ point. This one’s about Best Buy, the electronics retailer that reportedly increased productivity by 35% and lowered turnover. (Not that Best Buy has a monopoly on know-nothing help, but the story leaves us wondering how you increase productivity among 20-year-old clerks who appear to be starting with zero.)
Anyway, here are the key moves suggested by the authors:
- Employees have the freedom to work any way they want
- Employees have an unlimited amount of paid time off, as long as work gets done
- Employees should not be overworked
- Every meeting should be optional
- No work schedules should be imposed
- There should be no judgment about how you spend your time
Would it work?
All of it sounds good, especially if you like to play golf. And certainly few people (other than business owners) would argue against more freedom to get the job done in your own way and in your own timeframe.
Would it work for you? A lot depends on your business. For instance, if customers expect you to be at their disposal 24/7, it’s hard to imagine they’d be OK with the “I’ll be there when I want to be there” mindset.
And just make sure you don’t get caught reading this book at work.
Tags: best buy, cali ressler, jody thompson, presenteeism, why work sucks
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December 24th, 2008 at 1:37 pm
I work two jobs my career is working for a state agency who is very political and tries to be motivational, however they really don’t mix and never will when you see people getting special treatment or being taken care of. My second job (part-time) ironically is with Best Buy who opened 2 years ago and I still work for them.
WHY? Well to tell the truth they are a wonderful company to work for and all the employee’s are taken care of very well…I am very well respected and taken care of because the job I do for the state agency carries alot of weight on what I do for Best Buy. I am also an older person and a manager in my state job and for Best Buy I am an entry level employee and my work ethics are noticed and respected by the Managers there. So my point is Best Buy makes work fun and allows us to have fun while at work which by the way is one of there core philosophies. As long as I am able to work at Best Buy I will and I do hope that in the next 14 years when I am able to retire from my state job I will still be working for Best Buy. It is a pleasure to work for a company that cares for its employee’s.