Is the U.S. workplace simply getting meaner? A new study shows an alarming jump in the rate of employees being bullied by their co-workers, supervisors — and even customers.
Of that number, 16% reported they suffered health-related problems as a result of the workplace bullying — and 17% decided to quit their jobs because of it.
Who’s doing the bullying?
Most respondents pointed to incidents with their bosses (48%) or coworkers (45%). But a substantial 31% said they actually been bullied by customers.
More than half (54%) of those bullied said they were bullied by someone older than they were, while 29% said the bully was younger.
The most common way workers reported being bullied was getting blamed for mistakes they didn’t make. Here’s a look at the full list of bullying behavior:
- Falsely accused of mistakes — 42%
- Ignored — 39%
- Bosses used different standards/policies toward victim than other workers — 36%
- Constantly criticized — 33%
- Someone else’s actions negatively impacted victim’s work — 31%
- Yelled at by boss in front of coworkers — 28%
- Belittling comments made about victim’s work during meetings — 24%
- Gossiped about — 26%
- Someone stole credit for victim’s work — 19%
- Purposely excluded from projects or meetings — 18%, and
- Picked on for personal attributes — 15%.