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Now's the time to step up benefits education efforts

Christian Schappel
by Christian Schappel
August 24, 2010
1 minute read
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Businesses that put benefits education on the back burner while trying to stay afloat in the recession should strongly consider stepping up their education efforts very soon.
Reason: Last year, 45% of employees experienced a change in their benefits — including 31% who said they are paying more for benefits.
But despite that, only 29% of employees said they’d received effective benefits education in 2009, according to a recent Harris Interactive online survey of 1,106 U.S. adult workers. That’s a dramatic decrease from 39% in 2008.
That’s bad news, according to researchers who say as the quality benefits education dwindles, so does job satisfaction.
Some stats to consider:

  • Among workers who say they receive quality benefits education, 90% say their employer values their work.
  • 88% of those workers also say they are satisfied with their job and would recommend their employer as offering a good place to work.

If your benefits plans have undergone significant changes recently, it’s wise to consider educating employees about those changes ASAP.

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