“Good morning. Please. Thank you.” They’re all common courtesies that should be used with customers by service workers – people like store clerks, customer service representatives, waiters, etc.
But traffic cops?
That’s what Beijing’s traffic management bureau wants its cops to do – be friendlier when they’re handing out tickets.
A new regulation mandates all traffic officers in the Chinese city to begin their conversations with violators with: “Good morning. You have violated the traffic rules. Your driving license, please.”
Other suggested phrases: “Please abide by traffic rules. Thank you for your cooperation.”
OK, we get it. Even though receiving a traffic citation is an unpleasant experience, there’s no need for the officer to be unpleasant, too.
China’s state-run news agency says the Beijing traffic cops faced other new regulations last year, forbidding them from smoking, eating or chatting while on the job.
And now they’re supposed to be happy and friendly?
