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Mixed results in employee satisfaction research

Tim Gould
by Tim Gould
September 5, 2011
1 minute read
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What’s the general mood of your workforce? A recent Gallup poll shows most employees feel pretty good about their co-workers and bosses, but there’s growing dissatisfaction over benefits, promotions and pay.
The poll, conducted last month, indicates that employees have soured somewhat in their view of overall compensation levels over the past few years.
Here’s a comparison of dissatisfaction levels between today and August 2008:
Health insurance: 30% of those polled were unhappy with their health plans; that number was 19% in 2008.

  • Chances of promotion: 26% aren’t satisfied, compared with 19% in 2008.
  • Pay levels: 30% dissatisfied today; 27% felt that way three years ago.
  • Stress levels: 2011 — 34%; 2008 — 28%.
  • Company retirement plans: 28% dissatisfied today; 25% in 2008.

There are some bright spots in the Gallup research:

  • 68% of participants indicated they were happy with their relationships with co-workers
  • 72% said they were happy with the safety conditions in their workplace
  • 58% said they were satisfied with their immediate supervisor, and
  • 54% said they were OK with the amount of vacation time they received.

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