Essential Insights

Stopping Difficult People From Sucking the Life Out of Your Organization

Every organization has at least one – a difficult person whose behavior negatively affects those around them.

Difficult employees crush productivity, destroy morale – and push your best employees out the door.

However, many organizations are finding that these employees can be turned into high-quality personnel in just a few steps.

Stopping Difficult People From Sucking The Life Out of Your Organization is a clear no-nonsense plan, delivering actionable tactics you can use today to effectively handle difficult employees and prevent bad behavior in the workplace from spreading.

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3 Blueprints (PDF) – detailed, step-by-step frameworks, advice and recommendations for navigating everyday management challenges and difficult situations.
15 Essential Insights (PDF) – concise, 20- to 30-page executive summaries that deliver quick tips, distilled research and curated knowledge on a specific topic.
76 Practical Tools (PDF) – desk references such as checklists, worksheets, scripts, and more to help implement new ideas. Bridging the gap between advice and execution.
100+ HR Legal Q&A's – questions by HR practitioners with answers by practicing employment law attorneys.
50+ You Be The Judge Quizzes – court judgments that present the key facts in story form and allow you to guess the outcome before seeing how the court ruled, with analysis from our expert HR team and what it means to you in practice.
50+ What Would You Do? Scenarios – challenging HR situations with the recommendations of three HR practitioners on how to resolve them.
100+ HR Case Studies – short to medium length-case studies – success stories from HR professionals – that you can adapt to your unique company situation.

Quality, reliable information you can trust – professionally curated, distilled and delivered to you all in one place.

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What Our Customers Say

“

It provides me with real-life problems - ones that happen in many companies - and gives great descriptions and examples on how to handle them.

Joseph Velatti,
HR Manager,
Papetto's

“

It reminds me of the to-do and must-do items. It sharpens my skills and provides great advice.

Connie Eggleston,
HR Manager,
Farmers State Bank of Calhan

“

The issues are presented in straightforward, understandable language.

Dan Whitehead,
Controller,
Montezuma Water Company

Take Steps to Stopping Bad Behavior in Just 30 Minutes

When to reward, and when to discipline
Keys to handling "Attitude Problems" and "Rule Breakers"
Specific words and phrases you should and shouldn't use
"Heading off" negative emotions – before they spread

Be Able to Handle Any Employee

Chronic-complainer
Over-promiser
Non-stop talker
Inconsistent-producer
Mr. Alibi, "I got caught in traffic...again"

Discover

Identifying the problem with the 3 C's
How to criticize without trampling egos: Dos and Don'ts
Proven principles to hone top-notch people skills
Dealing with difficult superiors

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