Top labor lawyers clear up FMLA gray areas so you know exactly how to stay in compliance and ensure employees aren't exploiting this complicated law. Get clear, practical advice and answers to your toughest FMLA questions on topics such as:

• health conditions that do, and don't, qualify for FMLA
• intermittent leave
• caregiver eligibility requirements for same sex partners
• and more

Prepare new managers for the challenges, skills and situations that come with their new position with the actionable strategies you'll find in this fast-read report. Learn effective management training any organization can use, including how to:

• avoid indecision to gain the respect of your team and your superiors
• keep favoritism from killing morale
• delegate effectively to prevent burnout
• and more

Supercharge your team's morale and performance even if you're operating on a shoestring budget. This practical guide provides simple, inexpensive strategies to recognize and reward employees for a job well done, without breaking the bank. Find out:

• what employees say makes them happy and interested in work
• how to double the effects of your praise
• which team building ideas work best inside the office
• and more

Here's practical advice and actionable strategies for meeting the challenging demands of your new role as a manager. This quick-read guide is a powerful resource for handling even the most difficult situations, including:

• exerting your authority without alienating subordinates
• deciding what tasks to delegate and what to keep
• how to toe the company line – even when you don't agree
• and more

Give your managers the proven techniques they can use right now to strengthen their managerial skills, tackle that tough conversation with an employee and create a high-performance workforce. This clear, straightforward guide is packed with tips on how to:

• keep acidic attitudes from eroding morale
• manage prima donnas and know-it-alls
• resolve workplace conflicts with tact and avoid future legal trouble
• and more

Boost your interpersonal skills and become a better listener, a better negotiator and a more effective leader. This quick-read guide will help improve communication among people at all levels within your organization. Learn how to:

• Deal with difficult people – while still being polite
• Say "no" without feeling guilty
• Give and receive criticism
• and more

Untangle one of the most confusing and worrisome aspects of FMLA: intermittent leave. This plain-English, clearly written guide will help you make sense of the many challenge aspects of this law. Get answers to your toughest questions on:

• continuing treatment
• certification forms
• retroactive leave
• and more

This step by step framework sets you up for conducting more successful performance reviews and includes sample written reviews you can use immediately. Find out:

• how to establish accountability and responsibility
• why you should separate the review from the raise
• how to give feedback that provides help and insight
• and more

Put an end to unacceptable behavior that drains everyone's energy and productivity. This fast-read guide gives you the tools you need to quickly and effectively eliminate bad behavior and refocus employees on achieving goals. You'll learn:

• the best approaches for one-on-one and group encounters
• how to inspire an environment of accountability
• surefire ways to effectively follow up and monitor progress
• and more

In this quick-read guide to better employee retention, you'll learn why most people leave their jobs and what practical steps you can take to keep them – before they start looking. Learn what's working for other companies in these real-life examples of hiring and retention success stories. You'll discover:

• which management styles drive people nuts – and out the door
• how to tailor your workplace to accommodate changing lifestyles
• what questions to ask when evaluating your current program
• and more

Learn communication and coaching strategies to mentor employees at all levels and help improve their performance. Lead and teach by example as you discover:

• winning characteristics of successful coaches
• steps to recover and move on from mistakes
• active listening methods that show you care
• and more

This straightforward, easy to follow plan will guide you through the often-difficult task of terminating an employee. You'll be confident that you can handle this responsibility professionally, and without fear of legal backlash. Learn what steps you need to take in order to:

• minimize legal exposure while following best practices
• protect your organization from frivolous lawsuits
• navigate complex, changing HR laws
• and more

This clear, straightforward guide will help you develop a system for handling those difficult, but necessary, conversations with employees. Learn the do's and don'ts of controlling the conversation and ensure you get the desired outcome while protecting your company from legal challenges. Included are:

• common conversational traps and how to avoid them
• examples of what should and shouldn't be in writing
• how the courts view "official" and "unofficial" conversations
• and more