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Employees less satisfied with benefits education

Christian Schappel
by Christian Schappel
June 18, 2010
1 minute read
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Nearly 90% of employees who say they receive effective benefits education are satisfied with their jobs and would recommend their employers to others. But there’s just one catch.
Only 29% of U.S. workers polled gave their employers’ benefits education initiatives high marks, according to a recent Harris Interactive survey.
Even worse: That’s 10% fewer workers who think their employers are doing a good job educating them than were satisfied in 2008 (the last time the survey was conducted).
Boosting morale
Improving the quality of employer-provided benefits education can be a low-cost, high impact way to boost employee job satisfaction.
Another reason now’s a good time to be vigilant about educating employees: Many benefits plans have undergone (or are undergoing) changes due to the economy and health reform.
And even if your plans haven’t changed, it’s smart to remind employees of that fact and let them know you will inform them ASAP should any changes occur in the future.
Where do you start?
Thinking about making some changes to your education efforts but don’t know where to start?
Try surveying your employees to see what areas of your benefits plans they’d like clarified.
What has your company done to improve benefits education? Let us know in the Comments Box below.

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