It comes as no surprise that more an more companies are shifting to a mobile workforce. And here’s another non-surprise: Supervising those road warriors is a real dilemma for employers.
Overall, companies seem enthusiastic about having employees out of the office selling product, building relationships and providing customized service.
But, according to new research from Runzheimer International, almost seven in 10 (66%) of companies with mobile workers see employee supervision and measurement of the program’s success are their biggest concerns about the arrangement.
Other misgivings cited in the study:
- rising costs — 10%, and
- the difficulty of managing the program — 8%.
Now, the good stuff
That’s the downside of having a mobile workforce. Here’s the upside, according to Runzheimer:
- employee satisfaction — 26%
- competitive advantage — 25%
- cost savings — 22%, and
- corporate agility — 16%.
For a deeper look into the research, go here.