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Satisfaction scores fall, workers planning to quit increase: 4 reasons

Christian Schappel
by Christian Schappel
December 14, 2011
1 minute read
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Employees are growing unhappier by the minute.
Nearly one in three (32%) of workers is considering leaving his/her job, according to a recent Mercer Study of 2,400 U.S. workers. That’s a sharp increase from the 23% that said they’d leave their jobs in 2005.
Who’s the most likely to leave?

  • Younger employees — 40% of those age 25 to 34 intend to quit, as well as 44% of employees 24 and younger.
  • Men — 34% of men intend to leave their employers v. 30% of women.
  • Managers — 37% of managers intend to look for work elsewhere v. 30% of non-managers.

Why are so many employees willing to leave their present jobs? Poor employee satisfaction is in four key areas:

  • Retirement assistance — just 41% said their employers are doing enough to help them prepare for retirement.
  • Health care — only 59% say they are happy with their medical benefits.
  • Pay — just 53% are satisfied with their base pay, and only 46% feel their organization does a good job matching pay to performance.
  • Career development opportunities — only 42% agree that promotions go to the most qualified employees in their organizations.

The industries most likely to see high turnover rates?

  • Technology.
  • Retail.
  • Leisure.
  • Media/telecom.
  • Professional services.
  • Transportation/shipping.
  • Financial services.

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