Program Summary

In our instructor-led 60-minute event, you will learn how to help your managers recognize and respond to financial stress in their teams and implement practical support systems that improve employee performance and retention. You’ll gain proven strategies to strengthen your organization’s response to economic pressures and create a work environment where employees feel secure, supported, and productive – especially during challenging times.

Join us, and you’ll discover the following:

• How to train team leaders to recognize the behavioral signs of financial distress
• How to create and communicate impactful financial wellness resources employees will actually use
• How to revise policies and performance expectations to reflect empathy and resilience
• How to increase trust, engagement, and productivity with transparent communication

Program Highlights

Tools to Spot and Support: Address Challenges Before They Derail Performance

• How to spot early warning signs of financial stress that may be impacting behavior or output
• Ways to guide leaders in initiating empathetic one-on-ones that open the door to help
• Techniques to shift from reactive to proactive financial wellness conversations

Build Trust Through Transparent Communication

• Solutions for crafting messaging that shows empathy without overpromising

• Methods to keep employees informed and reassured during periods of economic uncertainty
• How to deliver difficult updates while maintaining trust and credibility

Solutions for Supporting your Teams in Ways That Improve Morale and Metrics

• How to evaluate and expand financial wellness offerings for maximum relevance and impact
• Ways to align flexible policies with current employee realities
• Techniques to promote existing benefits so they’re clearly understood and widely used

Program Benefits

In our 60-minute program you’ll discover how to create a culture of support that strengthens performance, retention, and morale—even as external economic pressures rise. This training pays off in stronger teams, greater resilience, and fewer avoidable performance issues tied to financial hardship.

Speaker Info 

Michelle Coussens, CEO & Business Strategist
Plan B Consulting Services LLC

Michelle Coussens is a frequently sought-after speaker and business strategist for numerous types of organizations on a wide range of topics related to the workplace, including but not limited to talent management, business strategy, and operational effectiveness.

• She is a resourceful, resilient, and relentless business consultant with demonstrated success in building new programs, driving short-term efficiencies, and improving long-term effectiveness all through innovation, rigor, and courageous leadership.
• She has direct experience with a variety of industries, as well as in consulting, education, and not-for-profit organizations.

With consistently high participant ratings, her webinars, seminars, and speaking engagements bring practical value to businesses of every size and type.

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