Monday, April 25th, 2022 | Choose your preferred time
The State of Employee Listening
New Research on the Promise & Pitfalls
Long gone are the days of pen and paper surveys, executed every few years.
The pandemic, the rise of remote work, and new concerns about issues ranging from DEIB to workplace well-being have forced organizations of all sizes to re-evaluate how they listen to, and capture feedback from employees.
In response, today we have people analytics teams utilizing advanced data collection platforms that span multiple channels and survey types, seamlessly integrated with HRIS and other systems.
But despite these advances, has our strategy for listening kept pace? And as the demand for more sophisticated listening opportunities grows, what obstacles are emerging for People leaders?
In this live session, we’re sharing findings from the industry’s first-ever comprehensive study of the State of Employee Listening, addressing the evolution of employee listening from infancy to a fully mature program, how new workplace dynamics are driving changes in survey scope and frequency, and what HR leaders across industries are doing to achieve success, despite organizational barriers.
- What your peers and competitors are doing, and how you compare relative to the scope, cadence, and types of listening,
- How new tech-enabled channels, such as crowdsourcing, are delivering near real-time feedback and sentiment from employees,
- The most common barriers to success, including executive support, and the need to translate data and signals into action, and
- A first-of-its-kind maturity model charting the evolution of an employee listening strategy from its infancy to a fully mature program, and what’s needed to move to the next stage.
Register today to discover how to optimize your own employee listening program— and translate those insights into organizational success.
Emily Killham is a Director of Research & Insights at Perceptyx. Focused on building better places to work for more than two decades, she has worked closely with organizations in nearly every industry, both global and domestic, ranging from less than 100 employees to more than 250,000. She finds passion in discovering data-driven solutions to organizational problems and discovering patterns in the employee experience both within and across organizations. She is an expert at quantifying the value of engaged employees and engaged work teams in terms of dollars, productivity, turnover, customer loyalty, safety, and absenteeism. Emily has authored several articles on the value of employee listening. Emily earned her master’s degree in Educational Psychology, with a focus in Qualitative and Quantitative Methods from the University of Nebraska – Lincoln
Duration: 1 hour
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