Customer Service Teams Take the Complaints. Make Sure They Also Get the Thanks.

Customer service agent in a headset holds a thank-you card on a busy service floor, a 5-day plan for recognizing service teams

FREE 5-DAY PLAN

Customer Service Teams Take the Complaints. Make Sure They Also Get the Thanks.

A 5-Day Plan to Recognize Every Person on Your Service Team

Your customer service team absorbs frustration all day, and the recognition they receive rarely keeps pace with the pressure.

Managers want to say thank you but are short on time, and generic messages from HR rarely land with the people doing the work.

This plan gives your managers one 10 to 20 minute recognition move each day, so every person on your service team is recognized for something specific by Friday.

With this plan:

Equip managers with ready-to-use scripts they can personalize in minutes
Pass customer compliments from surveys, reviews, and support tickets to the people they are about
Spotlight the behind-the-scenes work customers never see
Include remote, night, and weekend shifts in every moment of recognition
Build a weekly recognition habit that lasts well beyond one week

Customers remember how your service team made them feel, and your service team remembers whether anyone noticed. Make this the week every person on your team knows they were seen.

GET YOUR FREE PLAN

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