Why is feedback so often met with excuses and resistance? You probably know the kind of pushback -- that immediate reaction of "But I didn't do anything wrong!" Employees may not be 100% correct about their innocence, but the managers…
Performance Management
Employee cross-training is the process of training employees for skills and job roles they weren’t initially hired for. Cross-training allows members of the team to switch between specific roles and even team types when necessary, which is useful if a…
Difficult behavior runs the gamut -- some of it intentional, some of it not. But it all has this one thing in common: You want to get the employee back on track. And most managers have to deal with it…
Employee performance is directly connected to a company’s success. It impacts productivity, company culture, customer/client happiness, and the business’s overall bottom line. Unfortunately, simply employing a worker doesn’t equate to productivity and stellar performance. A recent Gallup poll found that…
Some people make being the boss a chore. They're your most difficult employees. Ironically, they aren't bad performers - but they're difficult in so many other ways! These aren't the employees who cause legal trouble such as harassment or bias.…
Enough with the stupid meetings! Most workplaces jacked up meetings – the Zoom kind – during the pandemic to help employees stay connected. Now it’s just overkill. A Microsoft analysis of its software found meetings doubled between 2020 and 2022…
In 2023, keeping employees engaged is the name of the game. From quiet quitting to Bare Minimum Mondays, “The Great Disengagement’ is wreaking havoc for HR, forcing them to find new ways to keep employees engaged and motivated to do…
As you take your first steps into your new managerial position, one of the key functions you’ll be required to do is employee performance reviews. It’s a big deal you shouldn’t take lightly. Employees are the lifeblood of your organization…
Why is it your best employees can also be the most difficult? It's a terrible conundrum nearly every manager has to face - and kind of like a dating relationship: Those traits that wooed you at first become habits that…
This is an odd subject for a business writer to cover and HR professionals to read, considering it's the antithesis of what we care about most. But the Anti-Work Movement will impact the workplace. So here we are - getting…
If you need a new way to engage employees, roll up your sleeves. And ask your front-line managers to do the same. Sure, as an HR pro, you’re great at leading other people, but could you do their jobs? Can…
As we head into 2023, there seems to be some disquieting economic storm clouds on the horizon. Many of us are pulling back and focusing on profitability over growth, and many investors are doing the same. It’s never been more…
Annual reviews are a thorn in the side of employees, managers and HR. Yet, despite the bad rap, companies continue to schedule performance reviews one time a year. Employees usually dread the conversations, wondering how they've measured up. Managers often…
Failing teams and HR complaints are often causes for an employee’s dismissal. We’ve all hired employees who just don’t fit or whose qualifications are not a good match. We’ve also dealt with senior leaders who are their own worst enemies.…
Work smarter, not harder. It’s a concept that’s often used, seldom realized. Why? “Working smarter” almost always requires more resources. And who has more money, time and effort? Probably not you, considering corporate training budgets dropped almost 20% in the…
From the onset of COVID-19 and the work-from-home era, managers and bosses have been coming up with new ways to monitor employees’ productivity, from employee monitoring software to micromanagement. Remote work has brought on yet another problem, a phenomenon known…
