Losing and replacing an employee can cost up to 150% of their salary. And most of that loss doesn’t start at the exit interview – it builds over time, when people feel overlooked or disconnected from their work. Recognition is…
Performance Management
Would you let AI do your job for you? After all, if AI could do your work, you probably wouldn't have a job. That's why some people might think I did the unthinkable: I used AI to do my job…
Nearly everyone talks about it. Nearly no one actually does it. Quit social media. But I did it -- for you and everyone who works and wonders: Is social media harmless or toxic, helpful or wasteful, or completely inconsequential? While…
Some conversations are difficult before they start. They become even more of a nightmare when they take a turn for the worse -- and you end up in difficult conversation traps. It's so bad, some leaders would rather not face…
You're a smart leader. You don't make dumb writing mistakes, right? Or do you? Here's the problem with management and writing: Most great managers didn't get there because they were great writers. But, if you lead, you need to write.…
Leave the worst work behaviors at the door. And remind your employees to do the same. From gossiping and flirting to sarcasm and cursing, many people are sick of how their colleagues behave. When employees -- and their leaders --…
Culture is a word that swirls around organizations all the time: Flexible culture. Creative culture. Results-driven culture. Customer-focused culture. But do you ever talk about a learning culture? Organizations that prioritize and encourage continuous learning and development for individuals and…
Cookie-cutter recognition doesn't cut it anymore. Employees and colleagues need -- and want -- to be recognized in ways that are meaningful to them. And when you recognize people for what they do and how it impacts the workplace, you…
One of the biggest productivity-killers managers face every day is interruptions. And one of the most frequent interruptions is employees with questions ... mostly because they don't know problem-solving tactics. A Cal/Irvine study estimated that managers get interrupted four times…
Incorrect documentation of employee behavior can result in litigation, investigations, and allegations of discrimination or wrongful termination. These actions can negatively impact an organization’s reputation, plus lead to costly fines and penalties. In our interactive, instructor-led 90-minute event, you will…
Advice is a lot like Castor oil - easy to give, harder to take. And since that's so true, it means managers have their work cut out for them when it comes to giving good advice. We all admire the…
Disrupted by automation and globalization, traditional role-based work requirements are on the decline. Hungry for workers with data analysis expertise, complex problem-solving abilities, and the adaptability to thrive in a constantly evolving environment, skills like communication, collaboration and creativity are…
In our interactive, instructor-led 90-minute event, you will learn how to diagnose the root causes of underperformance, deliver effective feedback, and implement structured improvement plans that drive results. In a world where HR professionals are asked to do more with…
There's no masking Task Masking these days. It's a workplace trend that's all about NOT working. Some say it's the only way to get through a workday. Others say it's career suicide. Either way, it's not a good workplace trend.…
Top performers in sports, from Kobe Bryant to Simone Biles, prioritize consistent and rigorous training to excel, even at the peak of their performance. Kobe Bryant famously noted that he was the first on the court before practice and the…
Some employees like to play devil's advocate. Others need to ask lots of questions to understand. And some -- perhaps the most difficult to handle -- are simply argumentative employees. These employees won’t stop arguing about … well, everything. Argumentative…
