If your company’s customers started complaining this much, you’d probably set up training like this, too. [Read more…] about When customer complaints rise 70%
Articles
The new FMLA math: 20 years divided by 12 months
Courts have decided there’s a new way to figure out how to compute the employment period a worker needs to be eligible for FMLA leave. Get out your calendars and calculators. [Read more…] about The new FMLA math: 20 years divided by 12 months
HR's funny side: The worst breaches of workplace etiquette
Which is worse: Eating someone else’s lunch or smelling bad? People at work give us the answer – and much, much more. [Read more…] about HR's funny side: The worst breaches of workplace etiquette
“Reverse discrimination” has a big price tag
It’s not what you expect to see in a race discrimination case. But one company recently had to fork over $500,000 for failing to hire a white job applicant. [Read more…] about “Reverse discrimination” has a big price tag
A checklist for making sure you comply with I-9 regs
Following the rules about Form I-9 never seems to get easier or less complicated. But sticking to a straightforward, 10-point checklist of I-9-related procedures can help. [Read more…] about A checklist for making sure you comply with I-9 regs
The dangerous time of year for turnover
We’re in that crucial period when people are more likely to leave their jobs. There’s a reason they walk away this time of year– and a reason they’ll stay. [Read more…] about The dangerous time of year for turnover
Does your anti-fraternization policy go too far?
Some companies use an anti-fraternization policy to keep their workplaces fair and productive. If you’re one of them, watch out for this legal pitfall. [Read more…] about Does your anti-fraternization policy go too far?
4 questions that screen out workplace bullies
The best way to keep bullying managers out of your organization? Identify them as applicants and don’t hire them. [Read more…] about 4 questions that screen out workplace bullies
The funny side of HR: 9 worst excuses for being late
Saying you “got stuck in traffic” is s-o-o-o-o 1990s. We have nine better excuses that, if nothing else, will make the boss laugh. [Read more…] about The funny side of HR: 9 worst excuses for being late
Urine luck: You now have a totally portable place to go to the bathroom
Optional or required? That’s the argument between a communication company and a union regarding urine bags given to workers in the field. [Read more…] about Urine luck: You now have a totally portable place to go to the bathroom