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4 Ways to Use Recognition to Steer Your Team Through Economic Uncertainty

Chantale Callingham
By: Chantale Callingham, HR Expert Contributor
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About the Author

Chantale Callingham is the Vice President of Client Success at Awardco and has over 12 years of leadership experience in HR technology. Prior to Awardco, she spent 5 years at O.C. Tanner, where she played a pivotal role in shaping their client success strategy and driving improved client satisfaction and retention. Chantale’s focus is on enhancing client retention and advancing strategic growth initiatives. She holds an MBA from the Australian Institute of Business and is passionate about putting clients first and driving business growth through exceptional service and support.

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Last Updated: July 30, 2025
5 minute engagement
Leading through economic uncertainty

In the face of current or looming economic uncertainty, HR and leadership teams are being asked to do more with less, placing every expense — including rewards and recognition (R&R) programs — under a microscope.

However, as cost pressures rise, it’s essential to remember: Recognition isn’t a nice-to-have. It’s a powerful strategic lever for driving engagement, retention and performance — and one that organizations can’t afford to overlook.

When employees are recognized, they are more engaged, motivated, and resilient, all of which are critical to navigating uncertainty.

4 Ways Recognition Can Help in Economic Uncertainty

Here, we explore how employee recognition can serve as a buffer against the negative effects of economic disruption and create a competitive advantage, especially during difficult times.

1. Reinforce Values Continually  

In times of economic transition, it’s important to update and communicate organizational values that reflect current priorities, such as operational excellence, agility or innovation. Recognition efforts should spotlight individuals who embody these values daily. 

Example: A value like “Operational Efficiency” can be reinforced and promote vicarious learning across your employee base by recognizing employees who reduce turnaround times or improve process flow.

These key players embody the values that are imperative to success specific to your organization’s priorities. They also serve as a signal or beacon to others of what is important and what they should strive to emulate.

2. Double Down on Non-Monetary Recognition

Non-monetary forms of appreciation are affordable, scalable and effective levers to enhance employee experience when delivered authentically, making these methods perfect for tight budgets. And despite popular thinking, non-monetary recognition is just as powerful (if not more powerful) than monetary recognition; in fact, “non-cash recognition increases productivity by up to 14%,” according to McKinsey & Company.

Great Place To Work researchers found that companies on the Fortune 100 Best Companies to Work For list consistently outperform the market and achieve higher revenue per employee. This suggests a strong correlation between a positive employee experience and financial success.

Examples of non-monetary recognition programs include:

  • Peer-to-peer recognition programs
  • Leadership shoutouts in all-hands meetings, and
  • Personalized thank-you messages or team spotlight features.

3. Create Cultural Rituals and Community

Amid economic pressures, it’s easy to lose sight of community and culture. Recognition can anchor employees to a shared sense of purpose and a community of trust and belonging. According to the World Economic Forum, “Global employees trust business more than government — and are demanding more from employers, too.”

Combat uncertainty and negative noise by catching people doing great work:

  • Celebrate team milestones and wins, even small ones
  • Promote positivity by highlighting acts of kindness or generosity
  • Encourage peer-to-peer recognition through simple shout-outs and digital tools, and
  • Integrate regular appreciation into team meetings.

Belonging is one of the top predictors of engagement and retention during high-stress periods.

4. Reward Development and Learning Initiatives

Upskilling is vital in a resource-constrained environment. When confronted with difficult rightsizing decisions, you need your employees to be willing to stretch, adapt and bridge gaps. Use recognition to reinforce participation in professional development initiatives such as:

  • AI literacy programs
  • Lean Six Sigma certifications
  • Cross-training between departments
  • Stretch assignments or rotations, and
  • Certifications or designations that are priorities for your organization 

Top Benefits Recognition Can Bring to Any Business

Recognize and reward those who demonstrate a growth mindset and adopt new skills aligned with future business needs.

Benefit 1: Keep Your Best Performers 

Layoffs and organizational changes can trigger voluntary turnover, especially among high performers. Strategic recognition efforts aligned to business value drivers help reinforce loyalty and purpose. Recognition increases employees’ sense of security and appreciation during uncertain times, making them less likely to seek external opportunities.

Gallup found that employees who receive meaningful recognition are 45% less likely to leave their jobs.

According to an Awardco and Texas A&M University Study, when 67% of the recognition a team received was public, the team had a 19% drop in turnover levels.

Benefit 2: Incentivize Performance (Without Spending More) 

When performance matters most, recognition can be leveraged to drive critical business behaviors. Organizations can use their recognition platforms to incentivize and reward:

  • Cost-saving initiatives
  • Process optimization
  • Customer retention efforts, and
  • Revenue-generating behaviors.

By aligning recognition with business goals, companies reinforce the right performance and associated outcomes.

Pairing recognition with platforms like Workday allows leaders to tie recognition to real-time performance data. Tracking recognition throughout the year also provides a holistic employee view and specific examples to use in performance conversations. The tracking, transparency and credibility of R&R programs can help HR identify high performers over time as well as during high-stress periods.

Benefit 3: Higher Engagement and Resilience

Recognition isn’t just about morale; it’s a psychological need. When employees feel seen and appreciated, their anxiety decreases and intrinsic motivation increases, leading to better performance and improved mental well-being. Especially during tumultuous and uncertain times, it is crucial to consistently cultivate resilience. 

More than 90% of employees who feel valued say they are motivated to do their best work, according to the American Psychological Association.

Recognition Is a Powerful Business Strategy 

In times of uncertainty, recognition isn’t just a morale boost; it’s a strategic imperative. When used intentionally, R&R programs reinforce key values, reward mission-critical behaviors and help companies retain top talent through turbulence.

Leaders who continue to invest in and model recognition, especially during downturns signal trust, build resilience, and ultimately position their organizations for a stronger rebound.

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