4 Ways to Use AI in HR Without Losing the Human Element
AI is spreading its influence throughout many facets of business, and many leaders are raving about the boosted productivity, saved time and expanded capabilities they’ve seen with it.
However, industry leaders may feel that they can’t use AI in HR because it is intrinsically detrimental to their jobs.
HR is all about taking care of people, and AI is all about automation — these ideas seem inherently separate, at least at first. However, certain AI tools are actually a blessing in disguise for HR professionals.
AI can help HR teams cut back on monotonous work while putting even more effort into the human elements of their responsibilities.
Understanding Common Types of AI
While there are many different subtypes of AI, each with their own purposes and capabilities, these are some of the more common types that can have an impact for HR:
- Reactive AI. AI that reacts to presently available data at any given moment to accomplish a specific task.
- Predictive AI. AI that identifies behaviors and patterns, then predicts future events based on those behaviors and patterns.
- Generative AI. AI that uses existing content and any instructions to create different types of content.
In general, these are the types of AI you’ll come across. So how can they help in HR, specifically?
4 Strategies to Use AI in HR
You’ll see that the trend for AI in HR is minimizing repetitive monotony and maximizing time spent thinking about and interacting with the people of your business. Here are six ways that AI can help with this.
1. Streamline Recruitment
The talent acquisition process is vitally important, but it’s also time-consuming and repetitive. Recruitment platforms utilize AI to quickly screen any and all applicants based on the conditions you set, automate communication with applicants, and schedule things like interviews.
Generative AI can also create job listings quickly and accurately based on recruiters’ instructions.
All of this eliminates potential human errors, such as forgetting to respond to an applicant or scheduling an interview at an inopportune time. Plus, HR teams save time that they can spend on the more human-centric aspects of recruiting.
2. Enhance Onboarding
Employees need personalized support and care during their first few weeks and months at a company. AI can actually build a personalized onboarding schedule for each new hire based on their roles, new responsibilities, skills, and interests.
AI platforms can also handle welcome emails and new-hire paperwork, which takes that responsibility off of HR’s shoulders.
3. Keep Employees Engaged
Engagement is on the minds of many HR professionals, and AI can even help with this. In its simplest form, AI can help you write, send, and analyze engagement surveys quickly and easily.
More robust AI tools allow you to engage employees with personalized professional development plans that present them with opportunities to learn new skills, work with a mentor, or attend workshops.
AI can also help keep employees engaged by tracking and analyzing their performance, helping leaders provide objective and helpful feedback. Relatedly, this can help HR spread recognition and rewards to those who excel, ensuring your people feel valued and cared about.
4. Manage Benefits
No one likes dealing with open enrollment. AI helps make the process quick and painless for both HR and employees. AI platforms can automate enrollment, reminder emails, benefits guides for employees, and even claims processing. They can also help explore which of your benefits are being utilized and which aren’t.
Benefits of Using AI in HR
The running theme of AI in HR is convenience. Artificial intelligence is a tool, nothing more, nothing less, and when used correctly, it can make the lives of HR professionals easier and more engaging.
HR teams can enjoy greater efficiency and productivity, more time focused on people, more structured processes, and more data for analysis and decision-making.
With the time and energy they save, HR teams can then focus on updating benefits, planning company events, chatting with the people in your organization, building the company culture, and anything else that they’re passionate about but has been neglected due to a lack of time.
Bring HR Into the Modern Age With AI
There are many uses for AI in the workplace and many platforms designed to make HR work easier and more rewarding. While the explosion of artificial intelligence has introduced some uncertainties and worries, by doing some research into the plethora of platform options at your fingertips, you can maximize your time and focus on the work you love.
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