Helping your employees disconnect from work
By

When the pandemic first started and millions of employees got sent home, regular working hours went out the window. People didn’t know how to disconnect from work.
With no separation between work and home, employees noticed every email or notification – and feel obligated to respond, no matter the time.
But this is a recipe for burnout, and it’s important for employers to address it and set boundaries.
3-step approach
Here’s how you can help ensure your employees disconnect while working from home, according to leadership coach Lisa Schmidt.
1. Have personal talks with everyone. You could make a blanket statement encouraging employees to disconnect, but it’d be much more effective if you spoke to employees on a personal level.
See what’s on their plate specifically, and discuss the workload with the employee. Ask if the company’s current goals and objectives for the employees are reasonable, and see what other home responsibilities they’re juggling. Ask how much time they’re spending on the job, and make personalized suggestions to help ease the load.
2. Emphasize a healthy balance. Tell the employee how important it is to find the right balance, and work with them to come up with some kind of schedule. Pick designated work hours, or agree on a set of daily tasks.
Make sure employees know if a colleague sends an email at midnight, responding at the beginning of the next business works just fine.
3. Recognize their hard work. Reassure the employee that you know it’s a difficult time, and thank them for their hard work. Be sure to make yourself available to them to discuss any future work/life balance issues.
Additional ideas
Even after these talks, it could be hard to get people to break their overworking habits. Here are a few other ideas, presented by HR leaders on Namely blog:
- create a policy prohibiting work emails between 5 p.m. and 9 a.m.
- ban emailing employees during their vacations
- encourage employees to take breaks during the work day and pursue hobbies
- lead by example and don’t perform any work outside of normal work hours, and
- encourage employees to remove work communication apps from personal devices.
Further Reading
Washington Paid Leave Premium Increases Jan. 1
On Jan. 1, 2027, Washington’s Paid Family & Medical Leave premium increases to 1.2%, from 1.13%. Employers will pay 29.3% of the paid leave premium; the employee share is 70.7%. Employers may cover some or all of employees’ share. Generally, employers with fewer than 50 employees don’t need to pay the employer share unless they […]
Year-End Fringe Benefits: Check Payroll’s Accounting Cutoff
With year-end approaching, payroll teams should review whether the IRS’s optional special accounting rule makes sense for certain taxable noncash fringe benefits. The rule lets employers treat benefits provided during November and December (or a shorter period within those months) as paid in the following year. For example, personal use of a company vehicle in […]
Handy Open Enrollment Jargon Cheat Sheet for You
Open enrollment can be a hectic time of year for HR pros and the employees you help. Add open enrollment jargon to the mix, and you can ensure confusion will flourish. Clarifying Open Enrollment Jargon So we’re equipping our readers — and your employees — with a handy jargon cheat sheet to get through benefits […]
Massachusetts Changes PFML Contribution Allocation for 2027
Massachusetts recently updated its paid family and medical leave contribution guidance after passing Chapter 101 of the Acts of 2026. The changes take effect Jan. 1, 2027. The law shifts employer contributions from medical leave to family leave to mitigate the impact of IRS guidance on PFML benefit taxation. Employers with 25 or more covered […]
Make a Bigger Impact with Your Benefits with the Right Choices | 2-Minute Video
Choosing benefits isn’t a check-the-box activity for employees anymore. Employees want — and need — benefits that fit their lives. Notice, we didn’t say they need more. They need the right benefits so they can use them and manage them to the fullest. What’s Up in This Episode: Right-Fit Benefits That’s why, in this episode […]
Why Employees Struggle With Open Enrollment and 6 Ways to Help
As open enrollment season looms, HR departments will want to prepare to help employees before it even starts. They’ll have questions, and you want to give them the information they need to make the best decisions about their benefits. Employees have confidence in you to answer questions and take care of them: Two-thirds of employees […]