Practical Tools

Investigating Employee Complaints

Handling and investigating employee complaints can be tricky. The way managers react and dig into the complaint can affect everyone from the manager and employee to the entire company.

The right response can solve the problem – the wrong response can land you in court.

In this Practical Tool, you'll discover:

  • What the law says about how supervisors should react to complaints
  • The first thing to do when you receive a complaint
  • How to effectively fulfill your role as an investigator

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What Our Customers Say

It provides me with real-life problems - ones that happen in many companies - and gives great descriptions and examples on how to handle them.
Joseph Velatti,
HR Manager,
It reminds me of the to-do and must-do items. It sharpens my skills and provides great advice.
Connie Eggleston,
HR Manager,
Farmers State Bank of Calhan
The issues are presented in straightforward, understandable language.
Dan Whitehead,
Montezuma Water Company