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Investigating Employee Complaints

Handling and investigating employee complaints can be tricky. The way managers react and dig into the complaint can affect everyone from the manager and employee to the entire company.

The right response can solve the problem – the wrong response can land you in court.

In this Practical Tool, you'll discover:

  • What the law says about how supervisors should react to complaints
  • The first thing to do when you receive a complaint
  • How to effectively fulfill your role as an investigator

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