Legally and Effectively Handling Employee Complaints

Complaints are a fact of life and a natural part of the workplace.

But there are different levels of complaints, and some need to be handled carefully so they don’t turn into legal issues.

In this Practical Tool, you'll discover answers to questions like:

• What are the different type of workplace complaints?
• What can be done to prevent incidents that lead to complaints?
• What are the supervisor's responsibilities when complaints are brought to light?