Reducing Daily Friction: The Benefits Strategy HR Teams Are Missing

HR teams are taking a closer look at their benefits and wellbeing investments and asking tougher questions than ever before.

What are employees actually using? What do they understand? And which programs deliver meaningful impact versus simply existing on a renewal list?

Over the past few years, many organizations have rapidly expanded wellbeing offerings in response to extraordinary circumstances. Now, as teams settle into hybrid routines and in-person collaboration increases, HR leaders are seeing a different reality emerge. Engagement with many tools is declining, and platforms overlap, as employees struggle with everyday challenges that traditional wellbeing programs were never designed to address, including friction tied to commuting and broader daily logistics.

This session explores how HR leaders are rethinking benefits and wellbeing through a more practical, experience-driven lens. Attendees will learn why reducing daily friction has become a powerful strategy for improving engagement, wellbeing, and retention, and why benefits embedded into everyday life, from how employees start their day to how they get to work, consistently outperform opt-in programs.

Why This Webinar Matters Right Now

• HR teams are auditing benefits and wellbeing programs for real usage and ROI
• Many organizations are paying for tools employees don’t fully understand or use
• Overlapping platforms have created bloated and confusing wellbeing stacks
•  Reactive wellbeing tools surged during COVID but are seeing declining engagement
• Employees navigating hybrid routines face daily stress tied to logistics and time
• Preventative, everyday support is replacing opt-in wellbeing approaches
• HR leaders are under pressure to simplify benefits while improving employee experience

What You Will Learn

• How HR teams are identifying low-utilization benefits and tools
• Common examples of benefits that look valuable on paper but go unused
• Why overlapping platforms dilute engagement and reduce trust in benefits
• How wellbeing strategies are shifting from reactive tools to preventative, everyday support
• What “sticky” benefits look like and why they are embedded into daily routines
• How daily friction points influence morale, engagement, and retention
• Why commuting and mobility are emerging as overlooked but high-impact HR levers

Who Should Attend

• HR Directors and HR Managers
• People Operations and Employee Experience Leaders
• Benefits and Total Rewards Teams
• Workplace and Hybrid Work Leaders
• Finance and Operations Partners involved in benefits decisions

Speaker Information

Chinmay is the co-founder and CEO of Ridepanda, where he works with organizations to give their teams access to their own e-bike or scooter as a company benefit. Previously, he led Strategy & Planning at Lime in San Francisco. Fun fact: this isn’t Chinmay’s first “panda” venture. He was also part of the founding team at foodpanda, the leading online food delivery platform in Asia.

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