As small and mid-sized businesses scale across state lines, HR complexity skyrockets — and the cost of getting payroll, benefits, and compliance wrong scales right alongside it.

Most HR teams are still patching together manual workflows, basic payroll tools, and overworked internal staff to cover the gaps, leaving compliance exposure, weak benefits packages, and HR talent burnout in their wake.

This 2026 commissioned Forrester Consulting Total Economic Impact™ study quantifies what happened when SMBs replace that fragmented setup with TriNet’s PEO — and what the financial impact looked like over three years.

With this study:

• See the 66% ROI and $178K NPV a composite SMB based on interviewed customers realized over three years with TriNet PEO
• Learn how customers reclaimed 95% of HR specialist time previously lost to payroll, benefits, and compliance admin
• Explore the 12% reduction in employee benefits costs the composite organization achieved through TriNet’s co-employment buying power
• Cut compliance risk exposure when scaling across multiple states
• Retire fragmented point solutions and consolidate HR onto a single integrated platform

SMB HR leaders who keep doing more with less aren’t getting more done — they’re absorbing more risk.

Use this Forrester study to build the internal case for replacing patchwork HR with a PEO partner that pays for itself.

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