Create A Culture of Accountability: Trade Excuses for Ownership

• How to hold employees accountable without micromanaging
• Solutions for setting clear & measurable goals - ensuring they're achieved
• The importance of increasing professional candor & consistency in the workplace
• Techniques to push employees who show little drive out of their "comfort zone"
• BONUS: All registrants will receive a 53-page Blueprint (PDF)
  • The Accountable Workforce: How to Set Expectations and Create A High-Performance Culture

Program Highlights

• Move from a people management mindset to one of people enablement
• How to reward the behaviors you want continued - motivate without money
• Coaching skills that influence more effective execution from your employees
• Proven methods for developing solution-focused "thinkers"

• Current trends in performance management practices
• How to establish performance objectives & associated metrics
• Ways to address negative results & conduct difficult conversations
• Strategies for monitoring performance & identifying accountability gaps

• How to design ground rules that increase trust & accountability
• Ways to stay up on evolving best practices: Maintain momentum
• Difficult team members: Tactics for turning headaches into heroes
• Accountability killers: how to spot, stop, then avoid them moving forward

ABOUT THE SPEAKER

Michelle Coussens

Michelle Coussens, Business Strategist, Plan B Consulting Michelle Coussens is a business strategist who is a frequently sought out speaker for numerous types of organizations on a wide range of topics related to the workplace, including but not limited to, talent management, business safety and continuity, and financial acuity. In 2020, she created and delivered more than 40 well-regarded presentations for numerous organizations around the world. In 2021, she has already delivered more than 50 signature speeches and training sessions, both online and in person. She holds practical expertise on a variety of HR topics, including but not limited to job design, recruiting, onboarding, training and development, performance management, and succession planning. She is a resourceful, resilient, and relentless business professional with demonstrated success in building new programs, driving short-term efficiencies, and improving long-term effectiveness all through innovation, rigor, and courageous leadership. She has direct experience with a variety of industries, as well as in consulting, education, and not-for-profit organizations. With consistently high participant ratings, her webinars, seminars, and speaking engagements bring practical value to businesses of every size and type.