Documentation: What works and what doesn’t

You have two goals when it comes to documentation: to correct behavior and to support disciplinary action. How effective you are in accomplishing those goals could have a huge impact on turnover, morale and overall productivity.

In this Practical Tool, you'll discover:

• 3 reasons to establish documentation
• 4 tips for documenting performance appraisals
• 7 keys for documenting investigations and disciplinary actions