Do’s and Don’ts of Performance Reviews
On-Demand Recording
Discover performance review techniques that will help you obtain more loyalty and productivity than you've ever had in the past. In this webinar you'll learn what NOT to do, but more importantly, you'll learn what TO do in order to build rapport with your employees. Find out how to conduct healthy performance reviews that:
- Ensure goals are focused and achievable
- Remove roadblocks the employee may face
- Ask appropriate questions and give impactful feedback, both positive and negative
Program Highlights
In this webinar you will learn how to put a positive performance appraisal process in place and learn how to:
Take control of the situation - Preparation
- Prepare yourself for each individual and give employees specifics to prepare
- Communicate performance review logistics
- Clarify expectations with measurable goals
- How to maintain a conversational interview when things get heated
Deliver Constructive Feedback: During Reviews and On-the-Spot
- Give feedback without damaging the relationship
- Handle inadvertent human errors and the inevitable salary/raise question
- Allow employees to surface the truth in the review process
- Don't accuse - Speak from observable facts
- Avoid the sandwich technique
Post-Review Monitoring and Follow-Up
- Develop KRA's - Key Result Areas
- Set consequences for non-performance
Question and Answer Session - Hear expert answers to real-world questions!
ADDED BONUS: You will be taught innovative ways to use Microsoft Outlook Contacts/People to document interactions with direct reports.
ABOUT THE SPEAKER
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HRCI CREDITS
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
SHRM CREDITS
HRMorning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
