Do’s and Don’ts of Performance Reviews

Discover performance review techniques that will help you obtain more loyalty and productivity than you've ever had in the past. In this webinar you'll learn what NOT to do, but more importantly, you'll learn what TO do in order to build rapport with your employees. Find out how to conduct healthy performance reviews that:

• Ensure goals are focused and achievable
• Remove roadblocks the employee may face
• Ask appropriate questions and give impactful feedback, both positive and negative

Program Highlights

In this webinar you will learn how to put a positive performance appraisal process in place and learn how to:

Take control of the situation - Preparation

• Prepare yourself for each individual and give employees specifics to prepare
• Communicate performance review logistics
• Clarify expectations with measurable goals
• How to maintain a conversational interview when things get heated

Deliver Constructive Feedback: During Reviews and On-the-Spot

• Give feedback without damaging the relationship
• Handle inadvertent human errors and the inevitable salary/raise question
• Allow employees to surface the truth in the review process
• Don't accuse - Speak from observable facts
• Avoid the sandwich technique

Post-Review Monitoring and Follow-Up

• Develop KRA's - Key Result Areas
• Set consequences for non-performance

Question and Answer Session - Hear expert answers to real-world questions!

ADDED BONUS: You will be taught innovative ways to use Microsoft Outlook Contacts/People to document interactions with direct reports.

ABOUT THE SPEAKER

Karla Brandau

Karla Brandau is a leading authority on leadership for a more collaborative and productive workforce. She has educated leaders, managers, supervisors, and individual contributors with her proven people skills and productivity systems in companies such as Motorola, Coca-Cola Enterprises, Panasonic, Siemens, and BYD America. Government agencies that have benefited from her programs include NIH, NIDA, the EPA, and IBB. Educational Institutions include Georgia State, Georgia Tech, Texas A & M, and Mercer University. The employee experience is the focal point of Karla's expertise. Her executive coaching and training for leaders includes how to: Build a winning team. Be resilient when faced with challenging situations. Implement change within your organization.