Managing a Generational Mix: Increase Collaboration & Minimize Conflict

There are four generations in the modern workforce: Baby Boomers, Gen X, Millennials, and Gen Z. Each generation has their own way of working and communicating - and these different approaches can lead to unease, stress, and even an antagonistic, toxic work environment.

Professional women who work in a multigenerational organization need to be equipped to understand the mindset of different generations so they can appropriately manage, motivate, and retain valuable employees of every age.

But how do you manage employees from different generations? How can you avoid making broad judgments about employees based on age? What is - and isn't - logical (or even fair!) to assume about your colleagues based on their age?

There's a lot to consider when you plan to tackle generational differences in the workplace - but we're here to help.

This 60-minute event will provide context for generational behaviors and mindsets in the workplace and will equip you with skills and tools to meet and manage your employees where they are, not where you want them to be.

You'll walk away ready to:

• Identify where generation gap issues surface, and the impact it has on the modern workforce
• Describe and apply language that is specific to each generation currently in the workplace
• Modify your approach when communicating with other generations to ease tension
• Identify ways to encourage employees to collaborate - which can help decrease generation gap issues

Program Highlights

You'll get answers to important questions about managing a multigenerational team, including:

• How is a generation defined and why do the years change between studies?
• How do I present a consistent message to different generations without looking like I am favoring one over the other?
• What is at the root of generational conflict in the workplace, and how can I address it?
• How can I work with multi-generations while avoiding making judgements about employees based on their age?

We'll discuss why different generations behave in different ways, and you'll be able to:

• Identify generational behaviors in the workplace
• Understand why some employees have behaviors that defy their generation's typical patterns
• Create opportunities for collaboration between generations
• Develop strategies to communicate with members of different generations
• Find common ground between employees

Walk away ready to:

• Understand what makes each generation tick and motivates them to perform
• Retain job-hopping Millennials and Gen Z-ers
• Increase productivity and minimize tension between members of different generations
• Plan opportunities for team-building and collaboration

 Question and Answer Session - Your specific questions & unique challenges will be addressed!

ABOUT THE SPEAKER

Cheryl Grazier, Principal of Cheryl Grazier Consulting LLC, Cheryl Grazier Consulting LLC

Cheryl Grazier, Principal of Cheryl Grazier Consulting LLC, leverages over two decades of experience in both public and private sectors to deliver impactful culture change, strategic implementation, and leadership development solutions. Her expertise spans custom learning design, consulting, and contingent workforce services, with a focus on enhancing workforce performance through tailored training programs. She specializes in facilitating interactive training and organizational development, emphasizing interpersonal communication, leadership, and conflict resolution, empowering individuals and teams to reach their full potential.