Practical Tools

Resolving Workplace Conflict

You never know when a workplace conflict will escalate into an all-out war, or worse – a legal problem. To prevent situations from getting out of control, supervisors need to know what red flags to look for and be skilled in conflict resolution.

In this Practical Tool, you'll discover:

  • 2 kinds of legal jeopardy where you may be vulnerable
  • 3 warning signs that morale and productivity may be in trouble
  • 4 keys to successful mediation

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What Our Customers Say

It provides me with real-life problems - ones that happen in many companies - and gives great descriptions and examples on how to handle them.
Joseph Velatti,
HR Manager,
Papetto's
It reminds me of the to-do and must-do items. It sharpens my skills and provides great advice.
Connie Eggleston,
HR Manager,
Farmers State Bank of Calhan
The issues are presented in straightforward, understandable language.
Dan Whitehead,
Controller,
Montezuma Water Company