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Responding to ROR Letters: Retain Coverage for Your Client

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Reservations of rights (ROR) letters are often used by insurers as a sword to pressure policyholders into accepting less than full coverage and to delay the resolution of claims. This loss or delay of coverage can be financially crippling to any company. But the battle isn't over - retain coverage for your client in your response.

In this on-demand CLE webinar, you will discover:
  • 10 keys for responding to a reservation of rights letter and avoiding traps
  • Critical issues of non-coverage, policy language, exclusion and scope
  • How to maintain attorney-client privilege despite a cooperation clause
  • Steps to control the determination of what constitutes conflict of interest

Your Rights, Options and Duties When Responding to a ROR Letter

  • Strong defenses for covered/non-covered claims
  • How to counteract an insurer's top reasons for claim rejection
  • Reasonable vs. unreasonable requests - key differences

Critical Issues of Non-Coverage: Policy Language, Exclusion & Scope

  • When should a policyholder insist on a confidentiality agreement?
  • How to navigate the complex issues during the investigation process
  • Essentials of allocating expenses among covered/non-covered claims

Reservation of Rights Letters: What You Need to Know

  • Common insurance company traps and how to avoid them
  • Key issues of Waiver/Estoppel and Duty to Defend
  • Legal strategies for protecting a policyholder's rights
  • Insurers' options and how to best protect your client

Program Benefits

In this 90-minute, on-demand webinar, you will discover strategies for responding to Reservation of Rights letters to help your clients get the insurance coverage they need.

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HRCI CREDITS

This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org