Say This, Not That: Communicate Effectively with Ease & Impact

Ever wished you could hit the rewind button after blurting out something awkward or stumbling over your words during a crucial conversation? We've all been there! However, effective communication is a cornerstone of professional success and elevates our abilities as leaders.

In our 60-minute, instructor-led event you'll discover tools and techniques to convey your ideas with clarity and confidence. Uncover the art of impactful communication by choosing the right words, eliminating verbal clutter, and harnessing body language to reinforce your message.

Participants will walk away knowing how to:

• Use vulnerability for more authentic communication
• Say things in a way that yields the most positive results
• Ask probing questions to build stronger rapport
• Replace useless words with higher-impact vocabulary
• Apply empathy for communication success

Program Highlights

Avoid Common Communication Pitfalls

• Why your messaging doesn't always provide desired outcomes
• Effective communication practices that increase your impact
• Prevent difficult conversations from becoming unproductive

Mastering Verbal & Nonverbal Communication

• Think and communicate effectively in real-time
• Identify words & phrases to use and which to avoid
• Leverage body language to reinforce your message
• Develop trust to achieve next-level communication

Interaction & Implementation Best Practices

• Develop & practice small talk for rapport-building
• Ways to more effectively ask for what you want & get it
• Understand why self-awareness improves communication

 Question & Answer Session - Have your specific question answered!

ABOUT THE SPEAKER

Nancy Schnoebelen, Founder & Chief Soft Skills Officer, Polished

Nancy Schnoebelen is the visionary Founder and Chief Soft Skills Officer at Polished, a pioneering institution dedicated to elevating individuals’ personal and professional prowess. With a career passionately rooted in enhancing interpersonal skills, Nancy has designed a suite of enrichment programs that address key aspects of professional conduct and personal branding. Her programs emphasize excellence in communication, relationship building, emotional intelligence, and executive presence. Nancy’s expertise also extends to international protocol and competitive business strategies, equipping a diverse clientele—from corporate professionals and politicians to young adults and children—with the skills to excel in any social or professional setting. Through Polished, Nancy empowers individuals to communicate effectively, navigate social functions with ease, and project confidence in every interaction.