Coaching That Actually Changes Behavior

Program Summary

In this live, instructor-led 60-minute webinar, you will learn how to move beyond surface level feedback and begin coaching in ways that produce real and measurable behavioral change.

Managers today face a unique challenge. Teams are busier than ever, expectations are rising, and many leaders struggle to find the time or the right approach to help employees grow. Too often, performance conversations become repetitive reminders instead of catalysts for improvement.

This program will show you how to shift your coaching approach, so employees not only hear your feedback but act on it.

Join us to discover:

• How to structure coaching conversations that lead employees to recognize and correct performance gaps on their own
• Why many traditional feedback approaches fail to create change and what successful leaders do differently
• How to guide employees toward accountability instead of creating dependency on constant direction
• Practical coaching strategies that help managers build stronger, more capable teams while reducing their own stress

Program Highlights

Coaching Conversations That Drive Results: Turn feedback into action

• How to structure coaching talks so employees clearly see what must change
• Ways to guide employees toward solutions instead of repeating reminders
• Techniques for reinforcing new behaviors so progress becomes consistent

Turning Daily Moments into Coaching Wins: Build skills in real time

• Learn how to spot everyday moments that create powerful coaching impact
• Methods for addressing small issues before they grow into larger problems
• Solutions for fitting meaningful coaching into even the busiest schedule

Building Accountability Through Coaching: Create ownership for results

• How to ask questions that move employees toward responsibility for results
• Techniques for challenging thinking while maintaining trust and respect
• Ways to develop employees who bring solutions instead of only problems

Question and Answer Session

Bring your toughest coaching challenges.

During the live Q&A, you will have the opportunity to ask questions about real workplace situations and receive practical guidance you can immediately apply with your team.

ABOUT THE SPEAKER

Michelle Coussens, CEO & Business Strategist | Plan B Consulting Services LLC

Michelle Coussens is a frequently sought-after speaker and business strategist for numerous types of organizations on a wide range of topics related to the workplace, including but not limited to talent management, business strategy, and operational effectiveness. With consistently high participant ratings, her webinars, seminars, and speaking engagements bring practical value to businesses of every size and type. She is a resourceful, resilient, and relentless business professional with demonstrated success in building new programs, driving short-term efficiencies, and improving long-term effectiveness all through innovation, rigor, and courageous leadership. She has direct experience with a variety of industries, as well as in consulting, education, and not-for-profit organizations.