Listen to Lead: Active Listening Skills for Impactful Leadership
On-Demand Recording
- Why listening is more powerful than crafting the perfect message
- How to identify and overcome common listening traps that erode trust
- Techniques for letting nonverbal cues do the speaking for you
- How to adjust your listening style to fit specific situations
- Why listening is a neurological process, not just a social skill
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- Handouts & note-taking guide
- A post-event knowledge test
- The on-demand recording
- Workshop Recap Cheat Sheet
- Learn how to earn trust faster by listening to connect.
- Spot and address the subtle signals that make people feel unheard
- Master techniques for showing leadership presence without speaking
- Distinguish between internal, focused, and global listening—and when each produces the best results
- Adapting your listening approach to the emotional tone, stakes, and context of each conversation
- Strategies for tailoring your listening style for conflict resolution versus coaching situations
- How to rewire your listening reflexes to pick up on what matters most in the moment
- Leverage listening to promote cooperation, clarity, and engagement across your team
- Using listening as a proactive problem-solving tool to prevent crisis management
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HRCI CREDITS
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
SHRM CREDITS
HRMorning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
