Turning Solid Contributors into Standout Performers

Program Summary

In this interactive, instructor-led 60-minute session, you will learn how to transform dependable employees into standout performers who make a measurable impact.

Every organization has a strong middle tier. These employees meet expectations, carry their share of the workload, and keep operations running smoothly. Yet many have more to offer than their current results reflect. This session is designed to elevate those solid contributors, not repair failing ones.

Rather than defaulting to external hires for top talent, organizations can achieve faster and more cost-effective gains by developing the capable professionals already on the team.

Join us to discover:

• How to pinpoint the real reasons contributors stall below top-tier performance
• Why skill gaps are only part of the equation and how confidence, clarity, and motivation often play a larger role
• What practical coaching strategies create upward movement without overwhelming managers
• How to build a development culture that supports growth while preserving accountability

Program Highlights

Diagnosing What Is Holding Them Back

• Identify root causes such as unclear expectations, limited exposure, confidence gaps, or capability blind spots
• Distinguish between performance limitations and development opportunities
• Use structured conversations to surface barriers that are rarely discussed openly

Building Momentum Through Targeted Development

• Apply focused coaching techniques that encourage ownership rather than dependence
• Integrate micro-learning, stretch assignments, and feedback loops that build competence over time
• Design small wins that increase confidence and reinforce upward progress

Elevating Performance Without Micromanaging

• Use check-ins, shared scorecards, and aligned goals to create clarity and accountability
• Adjust responsibilities strategically to expand impact without creating burnout
• Create measurable growth pathways that support both individual and organizational success

Creating an Environment Where Growth Thrives

• Strengthen psychological safety so employees feel secure taking smart risks
• Embed coaching-oriented leadership habits into everyday management routines
• Use recognition, cross-functional exposure, and development-focused assignments to sustain engagement

Question and Answer Session

Bring your real-world talent challenges. We will address your specific development questions and explore practical solutions you can apply immediately to strengthen your team’s performance pipeline.

ABOUT THE SPEAKER

Michelle Coussens, CEO & Business Strategist | Plan B Consulting Services LLC

Michelle Coussens is a frequently sought-after speaker and business strategist for numerous types of organizations on a wide range of topics related to the workplace, including but not limited to talent management, business strategy, and operational effectiveness. With consistently high participant ratings, her webinars, seminars, and speaking engagements bring practical value to businesses of every size and type. She is a resourceful, resilient, and relentless business professional with demonstrated success in building new programs, driving short-term efficiencies, and improving long-term effectiveness all through innovation, rigor, and courageous leadership. She has direct experience with a variety of industries, as well as in consulting, education, and not-for-profit organizations.