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6 Steps to Stay Relevant Through Effective Change Management

Steve Sonnenberg, HR Expert Contributor
By: Steve Sonnenberg, HR Expert Contributor
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About the Author

Steve Sonnenberg is the co-founder and CEO of Awardco. At a young age he watched his father provide rewards and recognition solutions to companies like McDonalds and the Chicago Bulls, and he's always had a passion for how technology can solve previously unsolvable problems. Since 2015 Steve has been hard at work reimagining the way we use technology to reward and recognize employees, drive employee behavior and happiness, and facilitate organizational success.

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Last Updated: August 31, 2026
4 minute engagement
Illustration of an employee climbing six steps with checkmarks toward a flag, showing phased milestones in effective change management.

Change has become a constant in today’s workplace. New technologies, shifting employee expectations, hybrid work and evolving business priorities are forcing organizations to adjust faster than ever and master change management.

It’s no surprise that many employees are feeling the strain, with 73% of HR professionals saying their people are experiencing change fatigue.

Too often, companies focus heavily on the operational side of change while overlooking the employee experience behind it. That’s one reason why 60% to 70% of their initiatives struggle to gain traction.

Approaching Change Thoughtfully

The good news? Organizations that approach change thoughtfully can improve adoption, reduce burnout and create stronger alignment across teams. 

Here are six ways HR leaders can make change management more effective and people-focused.

1. Start with Clarity Before the Rollout

Before announcing a major shift, organizations should have a clear understanding of what’s changing, why it matters and what success looks like.

HR teams can help leaders align on key questions early:

  • Why is this change happening now?
  • What business problem does it solve?
  • Who will be most affected?
  • What support or training will employees need?
  • How will updates be communicated throughout the process?

The more clarity organizations establish upfront, the more confident employees will feel during the transition. Preparation also helps leaders anticipate concerns before they become larger issues.

2. Choose a Framework that Fits Your Culture

There’s no universal playbook for change management. Different organizations require different approaches depending on company size, leadership style and the nature of the shift itself.

Some organizations may benefit from people-centered models that focus on employee readiness and adoption. Others may need a more operational framework that aligns systems, processes and leadership responsibilities.

What matters most is consistency. A structured framework gives teams a shared roadmap and prevents change efforts from feeling reactive or disorganized.

3. Communicate Early and More Often Than You Think You Need

One of the biggest mistakes organizations make during periods of change is undercommunicating. Employees rarely resist change simply because something is new. More often, uncertainty and lack of information create anxiety.

Frequent communication builds transparency and trust. HR leaders should encourage managers to reinforce messaging consistently and create opportunities for employees to ask questions throughout the process.

Strong communication should include:

  • The purpose behind the change
  • Expected timelines and milestones
  • How roles or workflows may be impacted
  • Available resources and support, and
  • Progress updates as implementation moves forward.

Employees don’t need every answer immediately, but they do need visibility into what’s happening and where the organization is headed.

4. Expect Resistance and Listen to It

Resistance is a natural part of the process, and it doesn’t always mean employees are unwilling to adapt. Sometimes it signals confusion, concern or operational challenges leadership may not have considered.

Organizations that treat resistance as valuable feedback often uncover opportunities to improve implementation. That doesn’t mean every concern should derail the plan, but employees should feel heard throughout the process.

HR leaders play a critical role here by creating feedback loops, coaching managers through difficult conversations and helping leadership distinguish between temporary discomfort and legitimate roadblocks.

5. Pace Change Realistically

Even positive transformation can become overwhelming if too much happens too quickly. Employees still have day-to-day responsibilities while learning new systems, processes or expectations.

Sustainable change takes time. Organizations that rush implementation often see disengagement rise as employees struggle to keep up.

Instead of pushing for immediate transformation, HR leaders can help organizations break initiatives into manageable phases with clear milestones. A steady pace allows employees to build confidence gradually while giving leaders time to adjust along the way.

Long-term adoption matters more than short-term speed.

6. Celebrate Progress Along the Way

Large-scale change can feel exhausting when employees can’t see the impact of their efforts. Recognizing progress helps maintain momentum and reminds teams that their work is making a difference.

Celebrating small wins can reinforce desired behaviors, strengthen morale and keep employees engaged throughout the transition. Recognition doesn’t need to be elaborate to be meaningful. Public acknowledgment, team shout-outs, or highlighting successful adoption stories can go a long way.

When employees feel seen and appreciated during periods of uncertainty, they’re more likely to stay committed to the process.

Success Starts with People

Organizations shouldn’t avoid change, but they should improve how employees experience it. The companies that adapt most successfully are often the ones that balance business goals with empathy, communication, and support.

For HR leaders, effective change management starts with helping employees feel informed, included and capable throughout the journey.

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