To some, it seems like charisma is something you're either born with or you're not. Either you have a silver tongue and a commanding presence, or you're destined to fade into the background. But here's the truth: charisma is not…
Leadership & Strategy
Hiring the right people for a position can be tough, especially in a competitive industry. Interviews do not give hiring managers a lot of time to get to know the interviewee, but when the interviewer chooses the right questions and conducts…
What are your co-workers known for? Maybe Susan is the person you go to when you need a task done quickly, but Michael is the person you go to if the job is more detailed. Perhaps Terry is the friendly…
Fostering high-quality women’s leadership opportunities should be a key goal for many organizations, especially those that are trying to bring diversity to their management teams. Despite the emphasis on diversifying leadership teams, the recent exodus of women from the workplace…
Women working in a male-dominated industry can feel overlooked, undervalued, and like they’re not operating on a level playing field. While you can’t always change your immediate environment or the behavior of others, there are things you can do to…
Emotional Intelligence (EI) also known as Emotional Quotient (EQ) is the ability to understand your own and others’ emotions and how they drive behavior. This capacity to relate appropriately with others and engage constructively with their emotions is a vital…
I like words, their meanings and their use. And for those of you hearing me for the first time, I believe that words matter, so when I began the process of formulating my thoughts on the “inspiration,” I went to…
The first week of October is Customer Service Week! We want to give you the best resources to help you and your team succeed. One of our experts, Myra Golden, is a Customer Service rockstar and has some great tips…
As women, we continue to face challenges in the workplace year after year. We hope it will improve with time, but unfortunately, that is still not the case. What continues to drive these issues, and what can be done to…
While the roots of feminism are buried in ancient Greece, most recognize the movement by the three waves of feminism. However, empowered by the constant connectivity of the internet and the strength of the #MeToo movement, a new wave of feminists…
