The first week of October is Customer Service Week! We want to give you the best resources to help you and your team succeed. One of our experts, Myra Golden, is a Customer Service rockstar and has some great tips…
Leadership & Strategy
Many people believe charisma is something you're either born with or you're not. Either you have a silver tongue and a commanding presence, or you're destined to fade into the background. But here's the truth: Charisma is not an exclusive…
Hiring the right people for a position can be difficult, especially in a competitive industry. When interviewing, hiring managers don't get a lot of time to get to know the interviewee. Still, when the interviewer chooses the right questions and conducts…
At a recent college graduation I attended, the student speaker coined a word I found intriguing: "persevacity". Persevacity, which combines the words "perseverance" and "tenacity," is required to cultivate bounce-back resilience. We all experience adversity, difficult days, and rocky times.…
LinkedIn is a networking platform designed to connect business professionals, promote industry news and help candidates find job opportunities. However, many professionals don’t take full advantage of the platform’s capabilities. Using LinkedIn to its full potential will help you build meaningful…
The business world is not a fair playing field for everyone, despite all the progress made surrounding work relations in the past century. If you’ve overheard discussions about disadvantages professional women deal with at work, or you’ve experienced these issues…
Most of us want to do a lot better in some aspect of our lives, but who has the time for a total overhaul? Most of us don't. But you do have time if you’re making an effort to adopt…
Do you use your time strategically? Being busy and being efficient are not the same, and the most successful people know how to use their time to their greatest advantage. Successful people fascinate us. We are intrigued by how they…
The world is becoming increasingly more technologically advanced, with widespread access to AI being one of the most recent advancements. As business landscapes continue to integrate with the digital environment, artificial intelligence is rapidly redefining the way we approach leadership…
In the 21st century, we tend to view women in the workplace and women's leadership as unique to the modern era. This is largely because of the influx of female workers during and after WWII, and the increase in women graduating…
The demands of your career can easily start to feel all-consuming, making it difficult to find time for activities you truly enjoy. Between endless meetings, overwhelming inboxes, and pressing deadlines, days slip away without a moment to reflect on why…
Authenticity in leadership is no longer just a buzzword: It's a necessity. With the rise of social media, transparent corporate cultures, and the increasing demand for genuine connections, leaders are expected to bring their true selves to the forefront of their…
Professional networking is a crucial component of excelling in nearly any industry and job role. No matter the stage in your career, you want to establish meaningful connections with other professionals in order to grow. The Importance of Networking Working…
When it comes to your career, you want to set goals all the time - daily, weekly, monthly, quarterly ... But one of the biggest challenges is actually setting realistic and attainable goals. It can be the difference between success…
Creativity isn’t just reserved for artists and visionaries: It’s a vital force in every workplace, driving innovation, solving complex problems, and keeping organizations competitive. In today’s ever-changing professional environment, encouraging creativity within teams is not just a nice-to-have; it’s essential.…
Stepping into a managerial role is a rewarding milestone in any career, but making the shift to manager requires more than just doing a good job in your current position. To manage effectively, you’ll need to expand your skill set and…
