ADA, PWFA, and Extended Leave: Navigating Complex Accommodations with Confidence
On-demand recording
75 minutes | INSTRUCTOR-LED TRAINING
Program Summary
In this interactive 75-minute session, we address the growing strain on HR teams managing accommodation and leave requests that seem to have no clear endpoint. With increased enforcement and expanded employee protections, informal or inconsistent practices are no longer sustainable.
This program provides a practical framework for handling requests efficiently while maintaining compliance. You will learn how to document the interactive process, identify when accommodations become unreasonable, and guide managers away from costly missteps.
You will learn:
- How ADA and PWFA obligations overlap and differ
- What constitutes a timely and compliant interactive process
- How to manage extended and recurring leave requests
- Common supervisor mistakes that create retaliation risk
Program Highlights
The Interactive Process in Practice: Building Defensible Documentation
- Intake and documentation practices that withstand scrutiny
- How to evaluate accommodation requests by job function
- When medical documentation is appropriate and lawful
Extended and Recurring Leave Requests: Knowing When Accommodation Ends
- How to assess undue hardship without assumptions
- Communicating decisions to reduce employee disputes
- Tracking accommodations consistently across the workforce
Manager Behavior and Liability Risk: Preventing Retaliation and Missteps
- What managers should never say or do
- How delays and informal promises create liability
- When to escalate issues back to HR
About the speaker

Margie Faulk, HR Compliance Advisor and E-Learning Trainer, HR Compliance Solutions, LLC
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