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Rethinking Performance Reviews: A Better Approach to Improve Performance

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Summary

Managers and HR leaders know: Performance reviews are not only important for your organization's success - they have a strong connection to employee commitment, satisfaction, and engagement. They're a valuable tool to end bad behaviors and encourage positive ones, and are a critical communication tool for managers.

However, growing evidence shows, that more frequent employee feedback may be just as, or more, important than yearly performance reviews. Addressing positive, or negative, situations at the time they happen greatly benefits employee morale and growth. Join us for this high-impact, 60-minute training webinar to discover how to have timely, effective performance discussions. You'll learn:
  • How to use performance reviews to change behavior
  • How to identify opportunities for giving feedback on-the-spot
  • Steps to apply the SMART goal to your employee reviews
  • Keys to using on-the-spot feedback for big impact
  • Tips to handle the blank stare, the over-reactor, and over-confident employee
  • How to give negative feedback when it's uncomfortable to do so

Preparing for a Performance Review: Taking Control of the Situation

  • 6 steps to constructive performance appraisals: Stay effective
  • How to handle resistance when employees are in denial
  • Stop "sugar coating" - Give feedback without damaging relationships
  • Eliminate the fear of confronting your employees: Motivate & Engage

Delivering Constructive Feedback: During Reviews or On-the-Spot

  • Get to the root of the problem: Questions you should & shouldn't ask
  • Eliminate emotional outbursts from you and your employees
  • When on-the-spot feedback is more effective than the yearly review
  • Identifying when and where to do on-the-spot feedback

Post-Performance Review Issues and Techniques to Follow-Up

  • What to do when performance reviews lead to termination
  • Prevent the "post review blues" & create a positive work environment
  • Specific follow-up techniques that improve performance

Question and Answer Session - Hear expert answers to real-world questions!

Program Benefits

After finishing this program, you'll have the strategies to give employees' constructive, helpful and timely feedback, and tools to conduct productive performance reviews. You'll have also gained effective management tools to change bad behavior, motivate employees and boost morale.

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HRCI CREDITS

This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org