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Managing & Investigating EEOC Complaints: Guidelines for Employers
On-Demand Recording
Summary
Investigating an employee’s claim of discrimination or harassment requires immediate action on the part of employers to satisfy the requirements of the Equal Employment Opportunity Commission (EEOC).
In this compliance-based, 60-minute program we will show you how to appropriately respond if an EEOC claim is filed against your organization and effectively investigate the complaint. Join us to discover:
- Steps of the EEOC claim processes: how and when to respond
- Employer responsibilities once a charge has been filed
- Guidelines for conducting a legally effective internal investigation
- The EEOC’s role in adjudicating discrimination and harassment claims
- Best practices for employers to avoid claims
Understanding & Navigating the EEOC Complaint Process
- What employers should expect once a claim is filed
- Understanding EEOC’s Determinations on the Merits of the Charge
- EEOC’s authority and actions in investigating a claim
- What employers should NEVER do if a complaint is made
Conducting an Effective Internal Investigation
- Mitigating legal risks when conducting an investigation
- Ensuring your investigation findings can stand up in court
- Developing the written summary of investigation results
Responding to - and Addressing - EEOC Complaints
- Benefits of participating in the Conciliation process
- Using mediation or settlement to resolve charges
- Best practices to avoid discrimination or harassment claims
Question & Answer Session – Have your specific questions answered!
Program Benefits
After this instructor-led, 60-minute event participants will fully understand the EEOC claim process, best practices to avoid EEOC claims, and how to conduct an effective internal investigation.
If you'd like this program customized for your organization, call us at 1-800-964-6033.
We're certain we can fulfill your training needs, while making it fit in your budget!
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HRCI CREDITS
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
SHRM CREDITS
HRMorning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
