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The Art of Effective Feedback: Eliminate Barriers & Enhance Performance

On-Demand Recording

Summary

In our interactive instructor-led 60-minute event, you will learn how to provide clear and action-oriented feedback that will motivate your team to drive better results, while elevating their morale, pride, and loyalty.

Join us, and you’ll discover the following:

  • How to establish a backdrop of trust before you give feedback
  • Techniques for dealing with people who are killing morale
  • Strategies for staying focused during tough conversations
  • The top feedback mistakes to avoid
  • BONUS: All registrants will receive a 51-page Blueprint (PDF)
    • “The Feedback Framework: 12 Steps to Deliver the Right Feedback at The Right Time - In A Way They'll Actually Listen to And Act On”

Keys to Building Trust & Loyalty: Coaching People to Succeed

  • Motivators to gain (even) higher performance & capitalize on “teachable moments”
  • Ways to balance timing & the amount of constructive feedback vs. praise
  • How to provide coaching or mentoring as a follow-on to feedback

Eliminate Barriers that Undercut the Effectiveness of Your Message

  • What to do about your own discomfort & anxiety when giving negative feedback
  • How to prevent people's natural reaction to resist, make excuses, or deny wrongdoing
  • Tips to ensure you don’t micromanage your employees

A Framework for Delivering Feedback that Gets Results

  • Ways to give effective feedback that changes behavior & improves performance
  • When feedback leads to discipline: How to take control of disruptive conduct
  • Expert methods for providing effective feedback in a remote environment
  • Solutions for saying the right thing: Words to choose and words to lose

We’ll answer the following questions we’ve heard from you

  • How do I know if I am good at giving feedback?
  • How do I motivate an employee who is a clock-puncher?
  • How long should I wait to give feedback when an employee is upset?
  • How do I balance feedback to a whole team versus to individual team members?

Question and Answer Session - Your specific questions & unique challenges will be addressed!

Program Benefits

Providing feedback is one of the most important and difficult responsibilities of being a leader.  In our 60-minute program you’ll discover how to become better equipped for this critical part of your role. 

If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!

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HRCI CREDITS

This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org

SHRM CREDITS

HRMorning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.