Stop Workplace Drama from Killing Morale: What Supervisors Can Do

On-Demand Recording

90 minutes | INSTRUCTOR-LED TRAINING

Drama happens in every workplace and has many forms. It can be backstabbing, power struggles, an "untouchable" employee or even bullying. Drama creates nothing but distraction that hurts productivity and crushes employee morale.

So, what can you do about it? With the right tools and approach, you can handle conflict professionally, and prevent it from reoccurring. Join us for this 60-minute webinar to discover:

  • How to manage the conflict and remove workplace drama completely
  • Ways to address and prevent the common components of drama
  • Proven solutions that will fix the bad behavior in your company
  • The supervisor's role in determining and resolving conflict

Program Highlights

Identify & Eliminate Workplace Drama: Overcoming the Conflict

  • Getting to the root of conflict: Turnover, gossip & more
  • Strategies to motivate employees: Best ways to address the issues
  • The different types of "drama roles" and how to eliminate them

Three Most Common Drama Drivers - and How to Squash Them

  • Strategies to clear up and conquer difficult situations
  • Frequent issues present in drama and conflict & how to overcome them
  • Negativity in the workplace: Effective solutions to combat human nature

Making Change Happen at Your Workplace: Tools for Positive Change

  • How to resolve conflict in the workplace: Understand the issues
  • Specific tactics to promote teamwork and collaboration
  • Methods to eliminate time-wasters and drama at the core

Question and Answer Session - Hear expert answers to real-world questions!

ABOUT THE SPEAKER

Pamela Jett
Pamela Jett
Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. She is also the author of several video and audio programs, including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System. As an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic theory and strategy to an unparalleled level of application. After graduating from San Diego State University with a degree in Speech Communication and receiving recognition as one of the top 20 speech and debate competitors in the country, Pamela went on to earn her master's degree in Communication. It was while pursuing her Ph.D. at the University of Utah that her love of teaching adult’s powerful success skills was kindled. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association. Her unique combination of humor and intellect is sure to leave you inspired and ready to make positive changes for increased success.

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HRCI CREDITS

This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org

SHRM CREDITS

HRMorning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.